Regional Operations Director

Regional Operations Director

Surrey Area

Impact Food Group

At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.

Through our industry-leading brands — Innovate, Hutchison, Cucina, Dolce and Chapter One — we cater for over 800,000 students and operate in more than 1500 schools nationwide, growing every year.

We’re now looking for a talented and highly organised Regional Operations Director to join our IFG brand and play a vital role in supporting our business.

Guided by our values , integrity, bold, impactful, empathy and community ; you will help us shape a workplace and culture we can all be proud of.

What you’ll be doing

As a Regional Operations Director, you will be a talented manager of people who excels at getting the best from your team, has the ability to build excellent client relationships and work strategically within the business.

You will be comfortable conversing at all levels, from the kitchen to the board room with a proactive, pragmatic, and commercial approach. This role requires self-motivation, resilience, and the ability to be highly organised; with an understanding of how to prioritise effectively. You won’t be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to show how well you’re doing.

Can you be ...

• As part of a growing company, you will be adaptable and resilient to change as well as being the senior leader who brings the team on the positive journey of change.
• ​​​​​​​Lead commercial success in their area by improving all financial elements under their control.
• Manage finances and hit targets across their whole region, including sales, COGS, labour, retention, and tender targets on new sites. Be prepared with the detail, so when asked about their sites know the answers.
• Questioning the norm - what can be done better, especially around labour productivity, products, and general processes.
• Be involved in the sales process to grow the business. Be a confident and passionate presenter of the IFG brands.
• Lead Client Relationships, by being involved in any issues all the way through to the resolution - having the autonomy to resolve.
• Lead Client Retention for their patch and maintain our company target of 96%+ retention rate.
• A strategic view of what is happening for the whole year ahead, moving away from day to day by supporting the Operations Managers to achieve their goals.
• Forward plan to foresee issues and problems arising before they happen and then find a solution.

Skills & Experience

• A minimum of 2 years as a Senior Operations Director within educational catering or B&I
• Have managed a team of at least 6 Operations Managers.
• Developed and led the strategy for a business, with experience of bringing it to life for all team members.
• Managed turnover of £30 million +

If you’re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

What we can offer...

Monday to Friday working

25 days holiday plus bank holidays

Yearly Summer Party

Centrally based offices.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for.

We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.