Rota Coordinator
Location: Leeds (Office Based)
Salary: £26,899.00 per annum
Hours: 37.5 hours per week, working 5 days out of 7 on a rota basis, including participation in an on-call rota.
About Us
Moorcare provide high-quality domiciliary care services , supporting people to live independently and safely within their own homes. We are looking for a highly organised and proactive Rota Coordinator to join our busy team and ensure the effective scheduling of care services.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can remain calm under pressure while delivering exceptional service to both clients and care staff.
The Role
As a Rota Coordinator, you will be responsible for managing and maintaining staff rotas, ensuring all care visits are covered, and responding to last-minute changes or emergencies. The role requires excellent communication skills, attention to detail, and the ability to prioritise effectively.
Key Responsibilities
- Create, maintain and update staff rotas.
- Ensure all care visits are allocated and covered appropriately.
- Respond promptly to short-notice staff absences and changes in service requirements.
- Liaise with care staff, clients, families and management teams.
- Monitor staffing levels and identify potential rota gaps.
- Maintain accurate records and update scheduling systems.
- Participate in the on-call rota as required.
- Support the delivery of safe, effective and person-centred care services.
- Work collaboratively with colleagues to resolve scheduling challenges.
What We're Looking For
Essential Skills & Experience
- Previous experience in a Rota Coordinator, Scheduler, Care Coordinator or workforce planning role.
- Experience within domiciliary care, supported living, healthcare or social care.
- Essential: Knowledge and practical experience of using rota coordination/scheduling systems (such as PASS. CM2000, People Planner, Birdie, Access Care Planning, StaffPlan, Rostering Solutions, or similar workforce management systems).
- Strong organisational and time management skills.
- Excellent attention to detail and accuracy.
- Ability to prioritise workloads and manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Confident using Microsoft Office, particularly Outlook, Word and Excel.
- Ability to work under pressure and react effectively to last-minute changes.
- Strong problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Knowledge of Care Quality Commission (CQC) requirements.
- Understanding of safeguarding principles and compliance requirements.
Desirable
- Experience participating in an on-call rota.
- Knowledge of Working Time Regulations and staff availability management.
Please note: Previous experience using electronic rota scheduling systems is essential. Applications from candidates without rota management system experience are unlikely to be shortlisted.
What we Offer:
- 28 days annual leave
- Additional annual leave entitlement after 3 years' service.
- 3% employer pension contribution.
- Friendly and supportive team environment.
- Opportunities for development and progression.
- Following successful completion of probation, consideration may be given to working from home one day per week, subject to business needs.
Why Join Us?
This role is ideal for someone who enjoys coordinating people, solving problems, and making a real difference to the delivery of care services. Every day is different, and your work will directly contribute to ensuring vulnerable individuals receive the support they need.
To apply, please submit your CV
For more details, please contact us:
Email: View email address on jobs.swagapp.com
Call: View phone number on jobs.swagapp.com
Recruitment is ongoing! Apply now, as the vacancy may close early if we find a suitable candidate.
If you do not hear from us within three weeks, please assume your application was unsuccessful on this occasion.
Please note: We will only consider applications from candidates eligible to work in the UK. All appointments are subject to satisfactory references and a DBS (Disclosure & Barring Service) check.
Join us and be part of a caring, dynamic, and rewarding work environment!
Please note; no agencies.
Vacancy posted 20 hours ago
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