Coordinator

About The Role

As a Coordinator within our Minor Projects team, you will play a key role in ensuring works delivered by our specialist contractors run smoothly, efficiently and to a high standard. You’ll help coordinate activities, manage communications, and ensure customers are kept informed throughout, supporting the delivery of great services and strong performance outcomes.

You will act as a central point of contact between contractors, internal teams and customers, helping to ensure work is correctly raised, monitored and completed in line with our processes and financial regulations.

Key responsibilities:

• Coordinate works with specialist contractors, ensuring efficient scheduling and delivery
• Raise and allocate works accurately using purchase order, repairs and finance systems
• Liaise with customers to confirm appointments, expectations and follow-on works
• Monitor contractor performance, addressing quality, compliance and timeliness issues
• Maintain accurate records and reporting to support service delivery and decision making
• Provide general administrative support, including managing data, documents and communications

Why should I join LiveWest?
At LiveWest, we are passionate about delivering great services to our customers and creating places people are proud to call home. You’ll be joining a supportive and collaborative team where your contribution is valued, and where you’ll have opportunities to learn, grow and make a real impact. We work together to continuously improve, challenge convention and deliver high-quality outcomes for our communities.

This is full permanent  role working 37 hours per week.
Hybrid working is available for this role working 2–3 days in the office dependent on business need. You will be based from our Exeter office.

For further information about this role, and LiveWest, please view our candidate information pack.

About The Candidate

About the candidate

To be successful in your application for the role of Coordinator – Minor Projects , you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

Essential skills, knowledge and experience:

• Experience working in an administrative or office-based environment
• Strong organisational skills with the ability to prioritise and meet deadlines
• Good data entry and record-keeping skills with high attention to detail
• Confident using Microsoft Office and general IT systems
• Strong communication skills, with the ability to liaise effectively with stakeholders
• Ability to work independently and manage your own workload

Desirable skills, knowledge and experience:

• Experience coordinating works or working with contractors
• Understanding of financial or purchase order systems
• Experience producing reports or analysing information
• Knowledge of housing, repairs or maintenance environments

Qualifications:

• Good level of literacy and numeracy

Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

About The Company

Our Reward and Benefits:

• Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.