Warehouse Team Manager

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

To lead an Internal and External Logistics team in order to maximise the control of: Safety, Quality, and Efficiency, through people, effective communication, management of mechanical equipment and the support of Organisational change.

Key Responsibilities:

Maximise Safety

- Actively contribute to safety reviews and HSG65 meetings.

- Ensure all risk assessments are complete and current.

- Encourage the raising of near miss and incident reports and review required actions

- Ensure all staff are adequately trained and that refresher training is carried out as required

- Comply with RMB safety policies and procedures.

 
Maximise Quality / Service

- Adopt a “right first time” approach to working practices

- Report all major instances of quality or service failure.

- Manage the recovery of damaged stock and transfer of rejected stock to reclaims

- Ensure that housekeeping and hygiene standards are maintained at a high level.

- Support Customer Audits.

Maximise Efficiency

- Effective communication between in-plant logistics and consumer departments, ensuring no failures resulting in factory stoppages

- Optimise efficiency of warehouse staff and trucks, and service to production areas

- Report warehouse shift/driver efficiency numbers on a daily and weekly basis

- Initiate and contribute to Continuous improvement projects

- Monitor/arrange training for new procedures, equipment and members of staff.

- Ensure that staff levels are maintained at an optimal level by reviewing short and long term requirements.

Minimise Costs

- Control labour direct/indirect and overheads spending within budgeted levels.

- Identify and investigate all major stock variances

- Encourage/contribute to cost saving initiatives. Review staff on the Time management systems ensuring accurate information to accounts department.

Maximise People Contribution

- Ensure adequate cover for key functions by cross training staff and Senior Operatives across all functional areas of Logistics

- Adopt a High Profile on Shop Floor

- Ensure that all HR procedures such as RTW, disciplinary, attendance reviews are carried out as required.

- Provide and encourage an atmosphere of involvement.

- Ensure that Personal Development Reviews are carried out as required and in an effective manner

- Encourage the future development of warehouse staff

Maximise Communication

- Communicate relevant information to team members via briefing and training sessions on a regular basis, including use of the Comms Cell to carry out pre-shift communication

- Prepare department customer visits.

- Provide feedback from customer visits/audits.

Support Organisational Change

Provide flexibility were structural constraints restrict progress.

People Management Responsibilites:

Organisational Management

•  Organise the department in such a way that the highest level of service can be offered to the external and internal customers in accordance with the company objectives.
• Develop, implement and communicate policies, procedures, organisational structure, and position descriptions.

• Determine objectives in line with the objectives of the department, draw up action plans, define priorities and provide adequate resources.

• Encourage and empower team members to take decisions.

Resources Management

• Create a workforce plan.

• Utilise skills and resources for identifying, interviewing, recruiting and hiring qualified people that enable the unit to achieve or surpass strategic plans.

• End-responsible for the process department’s personnel budget.

Performance & Development Management

• Work out and implement business focused people strategies.

• Develop the human capital in the department by ensuring the right personal development in line with the defined needs.

• Provide advice, guidance and direction to subordinate managers toward their professional development.

• Develop, implement and communicate performance standards.

• Support the department in achieving higher levels of performance.

Succession plans

• Identify talent and develop succession plans.

• Participate in management reviews.

Key Results Areas:

Safety

- Ensure safety is first and foremost in every activity.

- Work and promote compliance to procedure.

- Control and manage safety reviews and meetings.

- Carryout regular risk assessments and reviews.

- Control and manage Safe Working Practice activities and reviews.

- Plan and arrange all applicable training.

- Comply with RMB safety policies and procedures.

- Discipline and eliminate any and all unsafe practices.

- Plan, monitor and process all audits and checks.

- Oversee and control driving standards.

- Oversee and control safe working practices in Live Rack in the event of manual intervention being required

- Control and regulate the use of Banksmen and all work based transport-related procedures.

- Arrange and control any safety-related maintenance or repair.

- Implement and monitor any and all procedural changes.

Quality and Service

- Work and promote compliance to procedure.

- Actively contribute to quality checks and procedural review.

- Ensure that routine quality and safety inspections are correctly carried out.

- Report all major instances of quality and service failure.

- Arrange and control all damaged and rejected stock, physically and on all systems.

- Drive and commitment to hygienic working practices audits and checks.

- Provide support for all Audits.

- Implement and monitor any and all procedural changes.

- Plan and arrange all applicable training.

Efficiency

- Control and manage efficiency reviews, forums and reports.

- Monitor, report and review all relevant warehouse data such as;

- Manning levels.

- Manning hours.

- Movements per shift / driver.

- SAP movements.

- In and Out bound goods and vehicles.

- SAP locations

- Live rack housekeeping and space utilisation

- FLT & VNA utilisation

- Warehouse capacities and usage.

- Packaging requirements.

- Ensure that the workload in each area is kept constant and within the correct boundaries to promote and ensure the greatest efficiency.

- Pre-plan shift requirements to guarantee continuous working and consistent effectiveness.

- Provide data to support the budgetary plan.

- Constantly monitor work areas to ensure continuous effective working.

- Implement and monitor any and all procedural changes.

- Optimise efficiency through people and involvement.

Cost

- Control, plan and review labour both direct and indirect.

- Manage and control overhead spending within budgeted levels.

- Identify and investigate all major stock variances.

- Promote and manage cost saving initiatives.

- Review staff on the Time management systems.

- Ensuring accurate information is give to the accounts department.

People Contribution

- Assume a very visible and approachable shop floor position.

- Manage, review and complete disciplinary and attendance meetings.

- Promote and encourage an atmosphere of involvement, flexibility, ownership, transparency and personnel responsibility through regular briefings and surgeries.

- Provide a regular and effective appraisal and review process for every warehouse operative.

- Manage and control holidays and absence to ensure minimal impact.

- Build a “next in command” structure through training and involvement.

- Promote very clear lines of procedure and responsibilities.

Communication

- Communicate and engage all team members via briefings, surgeries and training sessions on a regular basis.

- Conduct all communication openly and with transparency and ensure all team members are updated.

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