Business Administration Apprentice - Training & Development

Summary

Join Lotus Home Care's busy Training & Development team as a Business Administration Apprentice. This full-time role offers hands-on experience in organising training, supporting staff and managing records, while gaining a recognised Level 3 qualification. A driving licence and access to a vehicle are essential.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Travel allowance paid for travel between offices

Training course

Business administrator (level 3)

Hours

Monday- Friday hours to be confirmed and you may be required to work some weekends.

37 hours 30 minutes a week

Start date

Tuesday 3 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, you'll be trained on and responsible for (but not limited to) the following:

• Supporting the daily administration of the Training & Development Department
• Organising training bookings, schedules and staff attendance
• Maintaining accurate records, spreadsheets and databases
• Communicating with trainers, managers, staff and external clients
• Helping to organise training courses, meetings and events
• Preparing training documentation and supporting compliance reporting
• Using Microsoft Office and internal systems to manage information
• Travelling between departments across Yorkshire and Leicestershire to provide administrative support
• Working alongside experienced colleagues to develop business and organisational skills

You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with Lotus will be highly competitive, so do not miss your chance!

Where you'll work

HEADWAY BUSINESS PARK
DENBY DALE ROAD
WAKEFIELD
WF2 7AZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RNN GROUP

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.

More training information

Training will include regular reviews, workplace assessments and opportunities to develop administration, communication, IT and organisational skills.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Time management
• Able to work independently

Other requirements

• Full UK driving licence – essential
• Access to own vehicle – essential
• Willingness to travel across Yorkshire and Leicestershire – essential
• Good working knowledge of Microsoft Office
• Ability to maintain confidentiality when handling staff and training information
• Flexible approach to working across different departments