Pharmacy Services Assistant Apprentice level 2

Summary

Exel Chemist are looking for an enthusiastic person to join their team and assist in the day to day running of the business. They will be helping with the dispensing and stocking of medicine and pharmacy supplies. If this sounds like the role for you, then please apply today!

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Pharmacy services assistant (level 2)

Hours

Monday - Friday, 9.00am - 6.00pm. Hours to be discussed at interview.

30 hours a week

Start date

Monday 28 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Stock up shelves in the shop and P-med area from overstock and make a list of items to be ordered and give to supervisor or staff in charge of the shop
• Double check price of items that arrive under supervision from EPoS Rx and arrange them on the shelves
• Pricing should be done by comparing the price on invoice with the price that item scans
• Check expiry dates of all items received and call attention of supervisor if any is less than 1 year
• Rotate stock by putting shorter dated stock in front and longer dated ones at the back on the shelves
• Ensure the shop surroundings and P-med area are tidy, clean and well arranged at all times
• Pick any litters that customers might have dropped on the floor
• Brush the shop floor or P-med area if it’s dirty and mop the floor if there’s any spillage

Other duties include:

• Taking in prescriptions and handing out medicines
• Accepting deliveries and handling stock
• Selling over-the-counter medicines
• Offering advice on common ailments
• Answering customer queries over the phone and in person
• Preparing and labelling medicines
• Sales and general store duties e.g. product displays and cash transactions
• Be supported to qualify for the NVQ2 training
• Support dispensers in dispensing medicines

Where you'll work

56 HIGH STREET
NORMANTON
WF6 2AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRADFORD COLLEGE

Training course

Pharmacy services assistant (level 2)

What you'll learn

Course contents

• receive and log prescriptions
• assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• work according to legislative requirements, and organisational policies
• order, receive, maintain and issue pharmaceutical stock
• provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• act in accordance with systems and organisational governance
• recognise and act within the pharmacy regulatory, legal and ethical standards
• support the team in the development of others
• maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• demonstrate person centred care and support within a pharmacy setting
• make pharmacy patients and patient safety your first concern
• use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• maintain the interests of patients and the health of the public
• promote and advocate equality, diversity and inclusion
• promote healthy lifestyles to customers
• work safely within the parameters of your role using Standard Operating Procedures
• apply policies which relate to health and safety at work
• act appropriately in situations to prevent harm to yourself and others

Training schedule

An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.

More training information

College or training organisation
BRADFORD COLLEGE

Your training course
Pharmacy services assistant

Equal to Level 2 (GCSE)

Requirements

Desirable qualifications

GCSE in:

• English (grade 9 - 4)
• Maths (grade 9 - 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness