- Respond promptly to customer enquiries and provide accurate information.
- Process orders and manage customer accounts effectively.
- Work closely with other departments to resolve customer issues.
- Maintain detailed records of customer interactions and transactions.
- Handle complaints, providing solutions to ensure customer satisfaction.
- Assist with administrative tasks to support the customer service team.
- Monitor and follow up on outstanding customer issues.
- Provide feedback to the management team to improve customer service processes.
Vacancy posted 17 hours ago
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