iTrent Technical Support Specialist

C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.    

Overview

We’re looking for an experienced iTrent Technical Support Specialist to support our HR systems function. This is a hands-on role focused on system configuration, integrations, and ensuring the stability and security of our iTrent environment.

About the Role

• Manage and enhance iTrent, including upgrades, integrations, and troubleshooting
• Streamline and automate reporting and HR processes
• Act as a key contact for system and data queries across HR
• Support delivery of the HR technology roadmap and system projects
• Identify trends, improve data quality, and support strategic decision-making
• Build and deliver insightful HR reports and dashboards (Power BI, Business Objects, Excel)
• Create documentation, user guides, and deliver training across the business
• Ensure data integrity, compliance, and security of HR systems

About You

• Strong experience managing HRIS (iTrent essential)
• Experience improving systems, processes, and data quality
• Advanced reporting skills (Business Objects, Power BI, Excel)
• Confident working with HR data, analytics, and dashboards
• Strong stakeholder engagement and communication skills
• High attention to detail with the ability to manage multiple priorities

Desirable:

• Experience with HR system implementations or integrations
• Knowledge of SQL or Python
• Background in FMCG or complex, multi-site environments

About Us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. 

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. 

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at View email address on careers.candcgroupplc.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/