Assistant General Manager for Community Medicine & Outpatients

The Alliance Care Group has an exciting opportunity for a motivated and values- driven leader to play a pivotal role as the Deputy General Manager for Outpatients and Community Medicine Clinical Business Unit.

The post holder will be responsible for providing operational and strategic business planning support and leadership across the Care Group to ensure the provision of high quality services and to achieve performance objectives.

The Deputy General Manager will undertake complex service reviews and lead the newly formed Outpatients and Community Medicine Clinical Business Unit within the Care Group to improve service delivery and efficiency.

The Deputy General Manager will provide business support within the Care Group, analysing performance data and activity to support the delivery of the Care Group's strategy and challenge performance where appropriate.

This post will be managerially accountable to the Deputy Director of Operations.

In undertaking the duties for this post the post holder must comply with the Department of Health’s code of conduct for NHS Managers (October 2002).

The post holder provides strategic and operational leadership across the Clinical Business Unit, supporting integrated business planning, service development and continuous improvement. They provide professional leadership to clinical and operational leaders, ensuring teams understand expectations and deliver high‑quality, patient‑focused services. The role leads the implementation of Trust-wide policies, develops Care Group improvement programmes, and drives innovation and service redesign to improve outcomes, reduce waiting times and optimise resources.

They are responsible for strategic service planning, performance management and delivery of national and local targets, providing assurance to Care Group and Trust governance arrangements. The post holder holds delegated budgets, ensures compliance with financial requirements, delivers agreed financial plans including CIPs and maintains effective budgetary control and reporting.

The role ensures services meet healthcare standards and CQC requirements, supports effective complaint management, and embeds strong governance, risk and patient safety cultures. Effective communication and engagement with staff, Trust colleagues and external partners supports integrated services aligned to the Trust vision. They promote workforce development, appraisal, wellbeing and compliance with employment legislation, and deputise for senior colleagues as required while complying with all Trust policies and health and safety responsibilities.

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Job Related Criteria

Essential

How Identified

Desirable

How Identified

Qualifications

(Academic, Professional & Vocational)

• Educated to Master level or equivalent experience in a health related or relevant field.
• Professional training/qualification.
• Evidence of continuing professional development.

Application Form / Certificates

Previous Experience

(Nature & Level)

• Experience of working at a senior/corporate level.
• Demonstrable experience in leading, motivating and managing teams.
• Knowledge of key national NHS policy and strategies.
• Experience of strategic thinking at a senior level.
• Significant experience of communicating and working with very senior managers and leaders
• Ability to influence at all levels and a strategic thinker.
• Experience of budget management and staff management.
• Experience of managing competing workloads concurrently.

Application Form

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• Experience of working at a senior/corporate level within the NHS.

Evidence of Particular

• Knowledge
• Skills
• Aptitudes
• Ability to use IT packages.
• Understanding of working with confidential information.
• Understanding of Corporate Governance.
• Ability to lead a team ensuring it is customer focused and delivers a high quality service.
• Ability to communicate at all levels verbally and in writing in a manner which is clear, fluent and persuasive.
• Demonstrate professional credibility.
• Demonstrate ability to make sound judgements and decision making.
• Ability to interpret national polices and guidance.
• Ability to demonstrate a high level of interpersonal skills, displaying credibility, influence and political acumen with a customer focus approach to problem solving.
• Self motivated and committed with the ability to work on own initiative.
• Committed, proactive and innovative.
• Effective Team worker.
• Committed to continuous improvement.
• Creative thinker and problem solver.
• Politically astute and high level of integrity.
• Focus on personal and corporate probity.

Application Form

Interview

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