Deputy General Manager - Family Entertainment Centre

Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager?
Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months?
Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager.
The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
evidence of delivering on financial targets, driving business and sales
a passion for people including experience of coaching and developing your team
be fanatical about customer service
have ambition for success
be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get:
an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
40-hour contract, plus additional pay for any extra shifts you work
the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
50% off food when you are working
optional pension plan
28 days holiday
earn additional days holiday with length of service, up to five days
one in four weekends off
ongoing training and development, with the opportunity to fast track your career
free bowling / golf game vouchers every month
30% discount off food and drink for you and up to five friends
access to our clients Employee Assistance Programme (EAP) for you and your family
well-being training to support you in the workplace
opportunity to join the healthcare cash plan
financial long service awards
a £15 donation to Barnardo’s when you complete your induction
enhanced maternity, paternity, adoption, and shared parental leave benefits
flexible working, allowing you to have the perfect work life blend