Assistant Maitre D - Cruise

Assistant Maitre'D – CruisePosition Duties and Responsibilities:

Supervise, train, and evaluate restaurant staff in assigned dining venues.; Maintain high service standards, ensuring guest satisfaction through daily table visits and personal attention to VIPs and special requests.; Coordinate restaurant operations during events such as the Midnight Buffet and assist with scheduling and assignments.; Monitor staff appearance, hygiene, and compliance with USPH and company policies.; Assist with wine service and guest relations when necessary.; Lead onboarding and mentoring of new team members.; Track special occasions and ensure appropriate amenities are delivered.; Support compliance with safety, environmental, and operational standards.; Participate in meetings, training sessions, and other duties as assigned.;

Leadership Responsibilities:

Monitor team performance, delegate tasks, and maintain service flow.; Recommend staffing decisions and disciplinary actions as needed.; Mentor and train team members for development and succession.; Position Minimum Requirements:

5–8 years of hospitality management experience (shipboard preferred).; Degree in Hospitality Management or related field preferred.; Strong leadership, communication, and guest service skills.; Experience with multicultural teams and dynamic environments.; Basic knowledge of accounting and proficiency in MS Office.; Fluent English required; additional languages (Spanish, French, German) a plus.;

Physical Requirements:

Must be able to stand/walk for long periods and lift up to 50 lbs.; Full mobility and ability to participate in emergency drills required.;