Inside Sales Executive Apprentice

Summary

Join HSM Global as an Inside Sales Executive Apprentice and develop skills in sales, customer engagement, logistics, fulfilment, and account development. Support business growth through lead generation and customer development in a fast-paced international aerospace and logistics environment, with full training provided.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Yearly Salary Review

Training course

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

Hours

Tuesday to Friday, 9:00am - 5:30pm (1 hour lunch break). Monday: Allocated apprenticeship training day (Supply Chain Practitioner course).

37 hours 30 minutes a week

Start date

Wednesday 30 September 2026

Duration

1 year 10 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Support sales and business development activities across HSM Global’s logistics and fulfilment divisions
• Assist with identifying cross-selling opportunities within existing customer accounts
• Promote freight, fulfilment, storage, and value-added services
• Generate and qualify new business leads through calls, emails, and CRM activity
• Maintain accurate CRM records and sales pipeline updates
• Support customer communication and relationship management
• Work closely with operations and management teams to understand customer requirements
• Assist with weekly sales reporting and opportunity tracking
• Support onboarding of new services within existing customer accounts
• Participate in marketing initiatives and campaigns where required

Where you'll work

Unit 5
Lawson Hunt Industrial Park, Guildford Road, Broadbridge Heath
Horsham
RH12 3JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SUPPLY CHAIN ACADEMY LIMITED

Training course

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

What you'll learn

• Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
• Use standard operating procedures.
• Support customers with supply chain enquiries.
• Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
• Use continuous improvement techniques in the fast-moving consumer goods supply chain.
• Lead and participate in problem solving activities: 5 whys, fishbone analysis.
• Use capacity planning to inform fast-moving consumer goods supply chain processes.
• Apply team working principles.
• Escalate issues and tasks.
• Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
• Plan and adhere to customer lead times.
• Use data analysis outcomes to inform decision making in the supply chain function.
• Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
• Use order management tools to capture customer orders.
• Communicate with others verbally for example, colleagues and stakeholders.
• Communicate in writing with others for example, internal and external customers, colleagues, and managers.
• Comply with health and safety legislation, regulations, standards, and guidance.
• Follow equity, diversity, and inclusion principles.
• Apply quality assurance procedures.
• Identify and document hazards and risks in the workplace. Apply control measures.
• Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
• Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
• Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.
• Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
• Use standard operating procedures.
• Support customers with supply chain enquiries.
• Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
• Use continuous improvement techniques in the fast-moving consumer goods supply chain.
• Lead and participate in problem solving activities: 5 whys, fishbone analysis.
• Use capacity planning to inform fast-moving consumer goods supply chain processes.
• Apply team working principles.
• Escalate issues and tasks.
• Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
• Plan and adhere to customer lead times.
• Use data analysis outcomes to inform decision making in the supply chain function.
• Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
• Use order management tools to capture customer orders.
• Communicate with others verbally for example, colleagues and stakeholders.
• Communicate in writing with others for example, internal and external customers, colleagues, and managers.
• Comply with health and safety legislation, regulations, standards, and guidance.
• Follow equity, diversity, and inclusion principles.
• Apply quality assurance procedures.
• Identify and document hazards and risks in the workplace. Apply control measures.
• Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
• Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
• Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.

Training schedule

Training will take place online via Teams on a monthly basis

More training information

N/A

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Organisation skills
• Positive, Proactive Attitude
• Strong Communication Skills
• Interest in Logistics/Aviation
• Commercial Awareness
• work independently / as a team
• Professional Approach