Task Leader (Planning & Building Standards Business Support) (Full Time) (Permanent)
£28.58k - £30.09k per annumFull-time
Advert
Task Leader (Building Standards)
Renfrewshire Council is seeking to recruit a Task Leader as part of the newly created Business Support Team which assists the Planning and Building Standards Service.
Ideally educated to SVQ Level 3 in Business Administration or equivalent you will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, business support service across the Planning and Building Standards Service.
Key tasks which you will be responsible include; supervision of staff; meeting and greeting visitors and dealing with customer enquiries online and by telephone in line with our adopted Service Standard; a range of administrative and by telephone in line with Customer Care standards; a range of administrative tasks including the preparation of correspondence, reports and minute taking as required and data quality checking/quality assurance and maintaining a range of manual and computer based recording systems ensuring that all records for which the post holder is responsible are accurate, up to date and stored in line with Council Policy.
It is essential that you have experience of; customer service; carrying out a wide range of administrative tasks and working with standard computer systems including Microsoft Office packages i.e. Excel and Word, and experience of working with systems including Uniform, Enterprise and IDOX DMS.
It is also essential that you have the ability to; work as part of a team and on your own initiative; meet deadlines and quality standards; multitask and have organisational and communication skills.
It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of the Planning and Building Standards Service and Renfrewshire Council’s Corporate Policies and practices.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit
Vacancy posted 11 days ago
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