Highland Mentor Services and Recruitment Coordinator

We are looking for a Mentor Services and Recruitment Coordinator to support and recruit volunteer mentors across the Highlands and as we look to expand into Moray and further afield.About the roleAs our Mentor Services and Recruitment Coordinator, you will be the primary point of contact for our volunteers from day one. You’ll guide prospective mentors through the process – conducting interviews, organising training and coordinating PVG checks – ensuring they feel supported every step of the way. Additionally, you’ll collaborate on planning and running campaigns to attract new mentors.Key responsibilities:Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in personEnsure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journeyDeliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.About youCustomer service experienceBased in Moray or the HighlandsExperience of or strong interest in working or volunteering in the charity or third sectorsAn understanding of young people and educational settingsPeople person with excellent communication and listening skills and empathyExperience of assisting with volunteer recruitment campaignsWell organised with great administrative skills and attention to detailExcellent desktop and database skillsAbout usMCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.Our vision: MCR Pathways will work until every young person has someone to help them find their way.You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.Benefits include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.Travel:Occasional travel across Highlands, Moray and other areas in the North of Scotland if required. A driving license and car are essential for the role and travel expenses will be reimbursed., None specified

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MCR Pathways is a Scottish charity founded in Glasgow. We connect care-experienced and disadvantaged young people with mentors to help them find their potential. Our vision is that every care experienced and disadvantaged young person in Scotland, gets the same education outcomes, career opportunities and life chances as every other young person.