IT Technician - Well Established School - Tower Hamlets...

A well-established and high-achieving secondary school in Tower Hamlets is seeking an experienced and proactive IT Technician to join their team as soon as possible. This is a full-time, permanent position offering the opportunity to play a key role in supporting teaching, learning, and school operations through effective IT provision.

About the Role

As IT Technician, you will be responsible for the day-to-day maintenance and development of the school’s IT systems and infrastructure. Working closely with teaching and support staff, you will ensure that all technology resources are reliable, secure, and effectively support digital learning across the school.

This is a varied and hands-on role suited to a dependable professional who enjoys problem-solving and delivering excellent customer service within a busy educational environment.

Key Responsibilities

• Install, configure, and maintain hardware, software, and peripherals

• Provide first-line and second-line technical support to staff and students

• Monitor and maintain network performance, security, and backups

• Support classroom technology, AV equipment, and interactive displays

• Maintain accurate IT inventory, asset registers, and documentation

• Assist with the administration of user accounts and permissions

• Support online learning platforms, MIS systems, and wider school IT services

Experience and Qualifications

• Previous experience as an IT Technician, IT Support Technician, or in a similar technical support role

• Strong working knowledge of Windows operating systems (Mac experience desirable)

• Understanding of network infrastructure and basic cybersecurity principles

• Excellent troubleshooting and organisational skills

• Professional, approachable, and able to communicate technical information clearly

• Ability to work independently and prioritise workload effectively

• Legal right to work in the UK

Experience within a school or educational setting would be advantageous but is not essential.

The School

This secondary school in Tower Hamlets has a strong reputation for academic success, excellent student behaviour, and a supportive, collaborative staff culture. The leadership team is committed to ongoing professional development, and IT staff are highly valued as an integral part of the school’s success.

Salary

Competitive salary, dependent on experience and qualifications.

How to Apply

To be considered for this IT Technician position starting ASAP, please submit your CV at your earliest convenience. Early applications are encouraged as interviews may be arranged on a rolling basis.