Digital Content & Communications Coordinator

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role

As a Digital Content & Communications Coordinator, you will play a key role in shaping how information is communicated, shared, and adopted across internal teams and client environments within the renewables and energy networks space.

This role sits at the intersection of digital content, communication, and collaboration platforms. You will create engaging visual and video content, support the design and upkeep of SharePoint sites and digital hubs, and help drive engagement with Microsoft 365 tools. The focus is on enabling effective information management, improving user experience, and supporting adoption through clear, accessible content.

You will work closely with internal stakeholders, programme teams, and clients to ensure digital content and communication assets are aligned, consistent, and deliver measurable value.

As the Digital Content & Communications Coordinator, you will:

• Create engaging digital content, including short-form videos, visual assets, one-pagers and campaign materials to support internal and client-facing initiatives.
• Produce, edit and optimise video content using tools such as Canva and Clipchamp, incorporating stakeholder feedback where required.
• Create, configure and maintain business-facing SharePoint sites and digital hubs using standard Microsoft 365 functionality.
• Support the ongoing improvement of digital hubs through content updates, structure, navigation and user-focused design.
• Coordinate, facilitate and deliver Microsoft 365 and SharePoint training sessions to support user adoption.
• Support communication and engagement initiatives, including success stories, showcases, campaigns and IM Academy activities.
• Liaise with leadership and cross-functional teams to gather input, ensure alignment and support effective information sharing.
• Track engagement and adoption across SharePoint and Viva Engage, providing insights and simple reporting on content performance and user behaviour.
• Contribute to continuous improvement of digital communication practices and assets.

Requirements

• Experience in a digital content, communications, internal communications or digital workplace role.
• Practical experience creating and maintaining SharePoint sites or intranet-style digital hubs.
• Experience producing visual and video content using tools such as Canva, Clipchamp or similar.
• An understanding of Microsoft 365 tools and how they support collaboration and communication.
• Ability to manage multiple pieces of work, prioritise effectively and meet deadlines.
• Strong written and verbal communication skills, with the ability to work confidently with a range of stakeholders.
• A user-focused mindset, with an interest in engagement, adoption and continuous improvement.
• Experience with Power BI or basic reporting tools is beneficial but not essential.

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. Here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

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