Job Overview
We're looking for an ambitious and commercially minded Account Manager to join our Digital Media team. This role is central to delivering exceptional client outcomes, driving account growth, and supporting the development of talented junior team members.
As an Account Manager, you'll own the success of a portfolio of clients, acting as a trusted strategic partner while ensuring campaigns are executed to the highest standard. You'll combine strong client relationships with sharp strategic thinking, using data and insight to unlock growth opportunities and deliver measurable results.
This is a role for someone who enjoys responsibility, thrives in a fast-paced environment, and wants to play an active role in shaping both client strategy and team development.
What you'll be responsible for
- Owning and nurturing client relationships, acting as a strategic and proactive point of contact
- Leading account and channel strategy, with clear, forward-looking plans aligned to client goals
- Ensuring campaigns are delivered to a high standard, following best practices and quality controls
- Managing budgets, forecasting, performance analysis, and reporting
- Identifying opportunities to grow accounts through increased scope, budgets, or new services
- Contributing to new business proposals and pitches
- Supporting and mentoring junior team members through clear guidance, feedback, and prioritisation
- Staying up to date with platform, industry, and digital marketing developments and embedding them into strategy
What we're looking for
- Experience managing digital media accounts and client relationships
- Strong strategic thinking, analytical skills, and commercial awareness
- Confidence presenting insights and recommendations to clients
- Experience supporting or managing junior team members
- A proactive, organised, and collaborative approach
Our Package
Salary
We benchmark salaries against the industry to remain highly competitive. Salaries are regularly reviewed and progress alongside your development. Performance-related bonuses are also available.
Benefits
A flexible, credit-based benefits package including healthcare, pension contributions, gym memberships, and more.
Policies
Forward-thinking policies designed to support a high-performance and balanced working culture.
Learning and Development
Dedicated in-house L&D support with structured development reviews every six months, plus ongoing career support to help you progress.
What to do next
If you like what you've read, hit the ‘Apply' button - we look forward to receiving your application.
Our unique hiring process
We are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable.
If you are shortlisted, we'll invite you to the next stage, which typically includes two or three interviews.
We love giving feedback, and you'll be kept well informed throughout the application process.
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