Account Specialist - Derby/ Sheffield/ Doncaster (Immunology)

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  . Follow @abbvie on  LinkedIn, Facebook ,  Instagram ,  X and  YouTube.

Job Description

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.

Customer selling and relationship management;

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
• Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
• Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
• Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
• Identifies and develops advocates and nurtures positive relationships across the territory

Continuously strive to gain market intelligence;

• Organise and manage stakeholder meetings
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
• Strong communication skills, ability to flex style based on customer insights

Clinical and Market Knowledge Development;

• Deep understanding of the product and its place within the local NHS healthcare economy
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
• Shares best practice to enhance our business success
• Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
• Demonstrates in depth disease, product, market and competitive intelligence expertise
• Has a deep understanding of the multi-stakeholder environment

Territory Management;

• Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
• Collaborates closely with local cross functional team (territory partner, market access & medical) to ensure effective strategy implementation and positively contribute to the team culture
• Develops a business plan for own territory in line with brand strategy
• Effectively targets and tracks resources to maximise sales opportunities.
• Adheres to industry and AbbVie compliance requirements.

Qualifications

• Must have proven Pharmaceutical sales success
• Strong communication and customer engagement skills, ability to tailor discussions to customer needs
• Excellent customer relationship skills to build, develop and maintain internal and external partnerships
• Solutions focused, positive attitude is a must
• Strategic mindset and strong analytics proficiency to drive data driven decisions
• Ability to engage in new ways of working including digital capabilities
• Experience within  Immunology and/ or specialty secondary care would be advantageous, but not essential

Behaviours

• Self motivated and a strong commitment to delivering a high level of performance
• Possesses excellent customer engagement skills to build, develop, and maintain internal and external partnerships with multiple functions and customer groups (including national KOLs).
• A solution-focused approach and a positive attitude.
• Strong resilience and determination to overcome challenges to achieve results
• Attention to detail and self-awareness are essential. 
• A passion for experimentation to identify new opportunities for growth and improvement.
• Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.

Other requirements

• Ideally ABPI qualified
• Full driving license

Additional Information

AbbVie's UK offices in Maidenhead prioritize accessibility and employee well-being, creating a welcoming environment for everyone. The office includes a large car park for easy access, as well as step-free entry, accessible restrooms, and elevators to accommodate individuals with mobility challenges. The workspace features assistive technologies and adaptable workstations, fostering an inclusive culture. Additionally, there is a dedicated quiet zone for those who prefer to work without distraction. This area maximizes natural light and is strategically positioned for easy access with minimal noise disturbances. If you need specific information or have questions about accessibility arrangements, please let us know during the process.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: