Casework Support Officer

Eurofins seeks a Casework Support Officer to manage administrative and operational tasks within a forensic laboratory in Warrington. The role involves casework documentation, data entry, scientist support, and customer engagement while maintaining quality standards and contributing to process improvements.

Responsibilities

• Submit and administer casework documentation and requirements
• Enter exhibit information accurately into case management systems
• Support scientists and casework teams with operational needs
• Perform office duties including filing, invoicing, and inventory management
• Greet visitors and respond professionally to customer inquiries

Requirements

• Excellent written and verbal communication abilities
• Proficiency in Microsoft Word and Excel
• Strong organizational and prioritization skills
• Minimum five GCSEs at grade C/4 or above, including English and Mathematics
• Detail-oriented with sustained concentration on complex information
• Five years continuous UK residency for security clearance eligibility
• Ability to work independently and collaboratively in team settings