¬ General administration duties including filing, typing memos, letters and reports.
¬ Arrange meetings and providing refreshments as required.
¬ Answering and handling telephone calls, message taking and maintaining a log of complaints/issues.
¬ Upload and scan data and assist site-surveying department.
¬ Distribute letters and emails.
¬ Support with community engagement, newsletters, posters and events
¬ Provide support to Project Manager, Social Value, Resident Liaison Officers and site team.
¬ Organising and delivering community engagement sessions, outreach and drop in surgeries for residents
¬ Supporting with social value objectives for the project
¬ Resident surveys as required
¬ Being available and responsive
¬ Organising meetings
¬ The successful candidate will be dealing with confidential information which should not be disclosed to a third party who may live or work in the area. The person should have the maturity to work within such a framework
Requirements
- Good IT skills to include Word, Excel, Outlook and the internet
- Well organised and accurate
- Good communication skills – written and verbal
- Experience responding to customer or resident queries
- Empathy and patience
- Team work skills
- Ability to work under pressure
- Previous experience of working in a customer service, office environment or similar
- Confident at using own initiative and working with minimal supervision.
- CSCS card
Vacancy posted 18 days ago
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