Clinical Quality Lead

About us
At The Chaseley Trust, you're not just joining a workplace, you're becoming part of a community that changes lives every day. For over 75 years, we've been dedicated to providing outstanding care and support to adults with complex neurological conditions, helping people live fulfilling, independent and meaningful lives.

Based on the beautiful East Sussex coast in Eastbourne, our stunning seafront location provides an inspiring place to work, with fresh sea air, excellent local amenities and a supportive community atmosphere.

We believe that exceptional care starts with exceptional people. That's why we invest in our colleagues through ongoing training, career development and opportunities to grow. Whether you're just starting your career or looking to take the next step, you'll be supported by experienced professionals who genuinely care about your success.

At Chaseley, your ideas matter. We encourage innovation, teamwork and continuous improvement, giving every employee the opportunity to make a real difference to the lives of our residents and to the future of our charity.

As a not-for-profit organisation, every pound we generate is reinvested into improving our services, facilities and resident experiences. That means the work you do has a direct and lasting impact on the people we support.

If you're compassionate, committed and want to work somewhere where you'll be valued, respected and empowered to make adifference, we'd love to welcome you to The Chaseley Trust.

Job summary
The Chaseley Trust are excited to take its next steps in ensuring high quality complex care for its residents.

This role is to ensure high quality standards are achieved and maintained within the clinical and careteams at the Trust. To act as a senior clinical point of skills, knowledge and expertise forclinical staff. To develop a fit for purpose clinical workforce that are able to safely meet theneeds of complex neurological residents.This roles primary purpose is to progress and develop clinical standards, registered nursecompetency, clinical education and assurance and quality improvement.

Main duties of the job
Lead and support the nursing team to deliver safe, high-quality, person-centred care for residents with complex needs. Develop and maintain clinical competency programmes, supervision, mentorship and individual development plans for nursing staff. Promote continuous quality improvement through clinical leadership, audits, care plan reviews, governance and evidence-based practice. Provide expert clinical guidance, support medication management, ensure compliance with CQC standards, NMC requirements and relevant legislation, and champion safeguarding. Foster effective multidisciplinary working, maintain accurate clinical records and promote a positive learning culture. Contribute to induction, education and external training opportunities, supporting students and staff development. Maintain a visible clinical presence, act as a role model for best practice, and encourage equality, diversity, inclusion and continuous professional development while promoting the Trust's values and high standards of resident care.

Job description
Title of Post: Clinical Quality Lead
Responsible to: Deputy Manager
Liaises with: Deputy Manager, Clinical Lead, clinical team, HR, staff, residents, relatives, external professionals, external training and development bodies.

Job Summary
To ensure high quality standards are achieved and maintained within the clinical and care teams at the Trust. To act as a senior clinical point of skills, knowledge and expertise for clinical staff. To develop a fit for purpose clinical workforce that are able to safely meet the needs of complex neurological residents.

This roles primary purpose is to progress and develop clinical standards, registered nurse competency, clinical education and assurance and quality improvement.

Main Duties & Responsibilities

• Ensure that the nursing team at Trust are suitably equipped and skilled to undertake their role and meet the complex needs of residents.
• Ensure that clinical standards are clearly defined within the service and each Nurse has a personal development plan that is aligned to this.
• Introduce and manage a quality improvement / excellence in care focus within the Nursing Team that is based on support and development.
• Undertake six monthly reviews of resident care plans, with residents and their families.
• Based on the clinical units, provide clinical expertise to the nursing team.
• Act as a point of clinical reference to the wider clinical team.
• Undertake clinical audits, as delegated by the Deputy Manager.

Clinical

• Co-ordinate and manage a clinical competency programme for all Nurses at the Trust.
• Ensure that all nursing staff develop the required levels of competencies within therequired timeframe.
• Introduce and maintain individual development plans for all clinical staff.
• Provide shoulder to shoulder supervision alongside nurses when undertaking rangeof competency based roles.
• Competency programme to include clinical competencies and professional relatedrequirements such as documentation and record keeping.
• Develop and maintain a visible presence in the clinical setting to act as a point ofcontact for staff, providing support, advice and guidance.
• Work in a collaborative and cooperative manner with all members of the multi-disciplinary team ensuring that good communication is upheld.
• Be a positive role model to all members of the clinical team, working alongside themto develop and engage in best practice
• Identify opportunities for quality improvement in the clinical service.
• Contribute to relevant quality improvement including data collection, supportingchange in clinical practice, evaluating clinical outcomes and writing reports.
• Participate in supporting senior clinical managers in medication management compliance.

Leadership

• Directly supervise the Registered Nurses.
• Provide clinical supervision for nurses based on their competency and development needs.
• Ensure that safe clinical practices are maintained within the clinical units and that trained nursing staff are working within professional, contractual and legislativeguidelines.
• Work alongside the clinical team to encourage and enable improved resident care.
• Create and maintain positive working relationships within the clinical team.
• Establish an environment that promotes teamwork and continuum of care.
• Ensure that all nursing records are maintained in accordance with agreed standardsand the Nursing and Midwifery Councils Record Keeping Guidance.
• Ensure that all regulations are upheld, particularly with respect to The Care Act2014, and relevant sections of The Health & Social Care Act 2008, Health andSafety at Work Act 1974.
• Report any safeguarding concerns to the Clinical Support Manager, Deputy Manager and/or Registered Manager immediately. Champion the need for vigilance around safeguarding to all colleagues and be a role model for all staff in promoting an environment where concerns can be raised in a safe supportive confidential manner.
• Participate in quarterly Clinical Governance meetings to support the review of clinical standards and identification of areas for on-going development.
• Provide preceptorship support and development for clinical staff.

General

• Promote and maintain a learning environment and leading on the teaching and education of clinical team
• Contribute to the design and development of the induction programme for the clinical team
• Contribute to the development of, and adherence to, all Trust Policies and Procedures
• Maintain confidentiality with regards to all information acquired in the role of Clinical Quality Lead at the Chaseley Trust.
• Promote the business of the Chaseley Trust in a professional manner ensuring that an open and welcoming approach is adopted and that good customer care is exercised at all times.
• Attend both mandatory training and external training as required.
• Support in yearly Performance and Development Reviews and attend supervision sessions for clinical overview feedback.
• Encourage equality, diversity and inclusion in the workplace by maintaining a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, where individual differences and the contributions of all staff are recognised and valued.

Education and Training

• Work with the Deputy Manager, Clinical Support Manager and HR Department in maintaining a learning environment and leading on the teaching and education of clinical team.
• Contribute to the design and development of the induction programme for the clinical team.
• Develop and maintain an effective mentorship/preceptorship platform in place for all clinical staff.
• Establish external training links and opportunities for hosting external speakers and specialists at facilitated days and events.
• Promote and facilitate nursing and physiotherapy students at The Chaseley Trust.

Professional Development

• Maintain an active NMC PIN.
• Keep up to date with Revalidation requirements, identifying own learning needs and accessing training when required
• Ensure your own clinical competencies are maintained.
• Keep abreast of developments within the Trust and with other developments locally and nationally regarding health care matters.

Safeguarding
Chaseley Trust is committed to safeguarding and promoting the welfare of vulnerable adults, employees and volunteers. All offers of employment with the trust are subject to pre-employment checks which will include References, Health, Right to Work in UK, a satisfactory Enhanced DBS. Please note that under the GDPR, by making your application, you are consenting to Chaseley Trust processing and retaining your personal information for the purposes of the application. You have the right to with draw your consent and ask for your data to be deleted at any time, however it will then not be possible for Chaseley Trust to process your application any further.

Final Statement
Please note, irrespective of the post held, and at all times you are responsible for the health and safety of yourself, colleagues, Residents and visitors.

This job description will be agreed between the jobholder and the officer to whom they are accountable.

It is a reflection of the present position and will be subject to review and alteration in the event of any future development within the Chaseley Trust. It will be used as the basis for the determination of objectives.

Clinical Quality Lead Person Specification
Essential Attributes:

• Physical Requirements - Mobile and fit to work
• Ability to work flexible hours including nights when required
• Able to manage own stress

Professional/Educational Qualifications:

• RN with active NMC PIN
• Further education in related subject (s)

Desirable:

• Training qualification.

Knowledge & Skills:

• Teaching & practice development.
• Staff performance, supervision and appraisals.
• Delivery of training programmes.
• Extensive clinical experience.
• Clinical Competency development.
• Problem solving and critical thinking skills.
• Excellent communication skills.
• Excellent organisational skills.
• Care Planning.
• Risk assessments.
• Clinical assessment skills.
• Neuro-disability.
• End of life care.
• CQC and statutory legislation.
• Quality Assurance/auditing.
• Health & Safety.
• Safeguarding Vulnerable Adults.
• Mental Capacity Act.
• Mental Health Act.
• Customer awareness skills.
• Computer skills.
• Working knowledge of Care Act 2014 / Care Standards Act 2008.
• CHC assessments.
• PEG management, Tracheostomy management, Rehabilitation.

Work Experience:

• At least 2 years experience post-registration
• Educating and developing staff within a clinical MDT environment.
• Working with people with complex care needs.

Desirable:

• Experience of working in educational environment.
• Experience in clinical supervision
• Experience in change management

Personality Requirements:

• Patient, kind & caring.
• Sensitivity to needs of others.
• A positive role model.
• Assertive and approachable.
• Remain calm in difficult situations.

Other Requirements:

• Flexibility.
• To participate in the On-call rota.
• UK driving licence

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration.