Staff Product Engineer (Connect)

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession . Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

Our Challenges

Our job is solid software engineering, not hype engineering. Carrier APIs differ a lot across countries, providers and regulatory regimes. Provisioning, porting, and eSIM lifecycle management happen in real-time with hard SLA requirements. Every one of those states surfaces to a user somewhere: a customer checking if their eSIM activated, an ops agent watching a port stall, a developer reading our dashboard to debug an integration. When the backend gets it right but the front end hides it, we've built nothing.

Ours is a world where decades-old carrier protocols meet eSIMs, IoT, satellite connectivity, and the road to 6G. We're bridging that gap, making the old world programmable for the new one, and making it legible to the humans who touch it. We're a platform company solving real, durable problems that don't disappear when the hype cycle turns.

Our engineering team is doubling in 2026. We're building out a senior IC track, hiring multiple staff and principal engineers, because the challenges we're solving today only get deeper. New markets, new connectivity paradigms, and interfaces that need to carry real-time state for years, not quarters.

You've seen what good and bad look like in a front-end codebase at scale. You know how a design system rots, how state management turns into a maze, how a dashboard that felt fine at 10 customers falls apart at 500. We want someone who can work across product, design, and backend teams, connecting the dots between an API contract and the screen a user actually sees. Someone who spots UX and architecture problems before they ship, and who builds the patterns other engineers adopt and keep.

Salary Range:

• €/£125,000 - €150,000

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering mid, senior and staff-level candidates , which may result in an adjustment to the scope and compensation)

What You'll Do

• Own the architecture of our customer-facing and internal apps (React, Next.js, TypeScript), including how we handle real-time state, multi-tenant theming, and design system consistency as the surface area grows
• Raise the bar on front-end operational excellence: performance budgets, error boundaries, observability into what users actually experience, and graceful degradation when a carrier integration is slow or down
• Work the seams between front end and backend. Shape API contracts, push back on backend design when it creates a bad UX, and know enough Ruby or Go to trace a bug end to end yourself
• Find where AI changes the work, in our product and in how we build it, and push those changes forward
• Mentor senior engineers and help define what the senior IC growth path looks like at Gigs
• Ship production code and shape technical strategy with our engineering leadership

What We're Looking For

You've seen what good and bad look like. You bring experience of operating at scale, in a codebase or an organization, and you know which front-end patterns hold up under real production pressure. You can work across teams, connecting the technical dots between a backend event and the UI that renders it. You spot domain boundary problems before they become a broken screen in production, and you build the practices that stick.

What We Expect on Day 1 (and in the Interviews)

• 7+ years building and operating production React applications at scale, with deep TypeScript, Node and Next.js experience
• Strong opinions on state management, rendering performance, and design systems, backed by scars from systems that didn't scale
• Comfort working across the stack: you can read and modify a Ruby or Go service, understand the API you're consuming, and know when the fix belongs on the client and when it doesn't
• Strong operational instincts for the front end: you think about error tracking, performance monitoring, and failure states as first-class concerns, not afterthoughts
• Experience with agentic AI development. You've worked with LLMs beyond code completion, understand agentic patterns, and know when AI speeds you up and when it doesn't
• Track record of driving technical outcomes across teams without direct authority. You persuade through credibility and evidence, not rank
• Engineers around you got better because you were there, and you can point to specifics

Nice to Have

• Experience in telecom, payments, or multi-market API platforms
• Familiarity with our stack (React, TypeScript, Next.js, Node, Tailwind, Ruby, Go)
• Experience at companies during a similar scaling phase (50 → 200 engineers)
• Background in design systems, component libraries, or platform/product boundary work at scale.

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs , as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site . Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.