Team Leader

Team Leader - Step Into Store Leadership

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
We're looking for a Team Leader for our Food Convenience Stores in Cross Keys, Bedworth (20 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You'll Be Doing
As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

You'll: Lead, coach and develop your team to deliver strong performance
Take ownership of shifts, including opening and closing the store
Drive excellent customer service and make us the go-to store in the community
Support recruitment, training and onboarding of new colleagues
Manage performance, attendance and team engagement
Control key commercial areas including waste, stock and labour
Maintain high standards across availability, merchandising and compliance
This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.
About You Experience in retail or a fast-paced customer environment
Previous supervisory or leadership experience (or ready to step up)
Commercial awareness and confidence working towards targets
A natural motivator who can get the best out of people
Organised, resilient and comfortable taking ownership
Your Career with Us
We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.
Pay & Benefits £13.35 per hour
Holiday & Financial 30 days holiday (incl. bank holidays), rising with service
Pension with 3.3% employer contribution
Life assurance (2x salary)
Discounts & Perks 10% colleague discount + double discount every pay weekend
15% discount at Fabb Furniture
Access to My Staff Shop and wide retail discounts
Wagestream - flexible access to your pay
Health & Wellbeing 24/7 GP access, counselling & support services
Grocery Aid & Co-op Credit Union support
Wellbeing app & mental health support
Eye care support
Family & Support Enhanced maternity pay
Enhanced redundancy pay
Bereavement and terminal illness support
Recognition Refer a Friend scheme
Long Service Awards
Why Join Us?
At Heart of England Co-operative Society, our stores are at the heart of the community. xehkeey As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.