Operations Assistant

Robert Half are working with a well-established business based in Central Bristol, who are looking for an Operations Assistant to join their administration team. This role will suit are an individual with some administration experience, or who someone is looking to step into an office-based role.

This is a permanent role, based in Central Bristol offering hybrid working (2 days in Office) and paying a salary of £25,000.

Job Purpose

To provide administrative, operational, and service support to the Sales and Client Services teams. This includes preparing documentation and quality checking, liaising with suppliers and clients, and general administrative support.

Key Responsibilities

• Process bookings with high attention to detail, ensuring timelines and quality control standards are met; identify and address discrepancies.
• Liaise with suppliers and clients as required, supporting the Sales and Client Services teams.
• Handle schedule changes, inform clients, and update bookings accordingly.
• Maintain accurate records of client preferences, and communicate relevant details to suppliers.
• Support the Operations Manager in coordinating administration; ensure client profiles and manifestos are completed to specification and deadline.
• Collaborate across all operational areas to ensure smooth workflow of bookings through the business.
• Manage company inboxes, action emails, and distribute messages appropriately.
• Conduct quality control checks on documentation.
• Undertake general office administrative tasks.

Candidate Profile

• Previous administrative experience desired, or a tech savvy individual looking to gain administration experience
• Strong communication and interpersonal skills, both written and verbal.
• Proficient numerical and analytical skills.
• Competent in Microsoft Office and general IT systems.
• Excellent organisational and time management skills with the ability to work under pressure and manage priorities.
• High attention to detail and accuracy, with a strong sense of accountability.
• Positive, enthusiastic, and service-oriented approach.
• Strong relationship-building skills; able to work effectively with a wide and diverse range of clients.
• Collaborative team player, motivated by both team and personal success.