Senior Systems Analyst

The Senior System Analyst plays a strategic and technical leadership role in managing and supporting financial systems for our US operations. This role will act as the Subject Matter Expert (SME) in NetSuite and Datarails for the FS&BI team. This role will work closely with the US CFO team to shape system roadmaps and ensure efficient operations and support with maintaining consistent reporting standards across the group.

Key Responsibilities:

Financial Systems Management

• Lead the administration, configuration, and maintenance US financial systems including NetSuite, Datarails, and support Paylocity.
• Troubleshoot and resolve system issues, ensuring minimal disruption to US operations.
• Support system upgrades, migrations and integrations with other business applications.
• Collaborate with vendors and IT team to enhance system performance and functionality.
• Work with US stakeholders, particularly their finance team, to understand evolving requirements and recommend solutions.
• Act as the SME for NetSuite and Datarails.
• Maintain basic working knowledge of EMEA systems (Sage Intacct, Synergist, Prophix, Rippling) to support group-level activities.

User Support

• Manage and respond to support tickets from US users, coordinating escalations as needed.
• Act a primary point of contact for troubleshooting and resolving US system issues.
• Help develop user training materials and workshops.

Reporting and Analysis

• Design, develop and maintain US reporting in alignment with EMEA reporting standards and methodologies.
• Extract, clean and analyse data from NetSuite and other US systems to support decision-making.
• Support group level reporting by consolidating US data with EMEA systems.
• Manage and control new US reporting requests, providing insight and support to design and test new reporting capabilities.
• Create dashboard and reports for US stakeholders covering financial metrics, performance indicators and operational data.
• Support with ad hoc reporting for US leadership.

Data Integrity and Security

• Conduct regular audits to identify and resolve data discrepancies in US systems.
• Ensure data quality and consistency for group-level consolidation activities.

Process Improvement

• Work closely with US finance teams and EMEA counterparts to identify and implement process improvements.
• Develop and maintain documentation for US system processes and best practices.
• Capture and document data flow processes between US and EMEA systems.

Compliance and Regulation

• Ensure financial systems are compliant with internal policies and external regulations.

Requirements

• Experience working with NetSuite essential
• Experience with Datarails is highly desirable.
• Experience with ERP systems and financial platforms is essential.
• Strong understanding of financial systems administration and reporting.
• Excellent organisational and project management skills.
• Strong analytical, problem solving and communication skills.
• High attention to detail and methodical approach to problem solving.
• Proficiency in Excel, PowerBI and other data analysis tools.
• Experience with system integrations and process automation is a plus.

Benefits

Work’s a treat!

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

What next? Like what you see? Drop us your application and someone from our team will be in touch.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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