Apprentice People (HR) Coordinator (Uppingham School)

Summary

To begin a rewarding career in People Operations through combining on-the-job experience, mentoring and support with formal training, leading to a nationally recognised qualification.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

HR support (level 3)

Hours

Days and shifts to be confirmed.

35 hours a week

Start date

Monday 10 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To develop the skills and knowledge required to manage day-to-day people queries and provide People Operations advice, supporting a broad range of HR activities across the employee lifecycle, from transactional processes to advisory support, while assisting in the effective management of the HR Information System (HRIS).

HRIS Development, Maintenance & Optimisation

• Support the ongoing build and configuration of the HRIS (iTrent), including modules such as employee records, absence, onboarding, and training
• Assist in system testing, data migration, and validation activities during HRIS development phases
• Maintain high-quality data through regular audits, reconciliations, and error correction
• Support the creation and maintenance of standardised workflows (e.g. onboarding, contract changes, approvals)
• Participate in monthly routine and ad hoc data reports (e.g. headcount, absence trends, compliance tracking)
• Identify opportunities to improve system use, reduce manual processes, and enhance reporting capability
• Maintain clear process guidance and user documentation for HRIS activities

Data Integrity & Compliance

• Maintain people data, ensuring all records are accurate, complete, and up to date
• Maintain the Single Central Register (SCR) in line with statutory safeguarding requirements
• Ensure all data is handled in accordance with GDPR and School data protection policies
• Audit employee files (digital and paper) to ensure they are complete and inspection-ready
• Support internal and external audits by preparing and validating required data

People Operations Delivery

Provide consistent administrative support across the full employee lifecycle:

-Onboarding: contracts, pre-employment checks, system setup

-In-life changes: promotions, pay changes, contract amendments

-Offboarding: leavers processing, exit documentation, system updates

• Undertake safer recruitment checks including references and DBS
• Monitor and support People Partners manage key operational timelines (probation reviews, appraisal cycles, contract renewals)
• Support payroll processes through the accurate and timely submission of data changes
• Manage and triage the People inbox, ensuring queries are responded to or escalated appropriately

Process & Workflow Management

• Execute repeatable administrative processes with consistency, accuracy, and efficiency
• Support the documentation and continuous improvement of standard operating procedures (SOPs)
• Identify inefficiencies or duplication in processes and propose improvements
• Support the transition from manual to system-led processes across the People function
• Ensure all processes are delivered to a high standard and within agreed timelines

General Support

• Provide first-line support to staff queries, ensuring a professional and helpful service
• Support People projects (e.g. HRIS updates and upgrades, policy rollouts, reporting improvements)
• Work collaboratively with Payroll, Finance, and departmental stakeholders

Note

This Role Definition is not an exhaustive list of what may be expected of you in the role. It is noncontractual and may be amended by the School from time to time. Colleagues are required to comply with all of Uppingham School’s Health, Safety and Environmental policies.

Where you'll work

High St Uppingham School
Rutland
LE15 9QD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

HR support (level 3)

What you'll learn

Course contents

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

BPP apprenticeship training programmes aredelivered virtually by our fully qualified and industry-experienced trainingteam. Using their expert knowledge, we’ve purposefully built our programmesaround the real-world use of modern technology, so that the skills we createcan be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help andguidance from a dedicated team who are there to ensure they get the most fromtheir work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSEs including English and maths (grade 9 to 4 (A* to C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Methodical
• Structured
• Disciplined approach to work
• Curious and proactive
• Discreet and trustworthy
• Resilient
• Able to work at pace

Other requirements

Essential

• Strong digital capability and confidence working with systems (e.g. Excel, databases, HR systems)
• Exceptional attention to detail and accuracy, particularly with data entry and validation
• Comfortable working with repetitive, process-driven tasks requiring consistency
• Highly organised with the ability to manage multiple workflows and deadlines
• Strong written and verbal communication skills
• Desirable
• Interest in HR systems, data, or process improvement
• A knowledge and understanding of databases and the ability to manipulate data held
• Previous experience in an administrative or data-focused role
• Understanding of data protection principles
• Experience in the school or educational sector