Contract Planner

Who We Are

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities - for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers

Role Overview:

We are currently recruiting for a Contracts Planner to support the delivery of planned and reactive maintenance across a portfolio of non-domestic and commercial properties. The role focuses on efficient scheduling, contractor and operative coordination, and ensuring maintenance works are delivered safely, efficiently, and to a high standard.

Responsibilities:

• Plan, schedule, and allocate planned and reactive maintenance works in line with contract requirements, service standards, and performance KPIs.
• Coordinate contractors, subcontractors, and operatives, ensuring labour, materials, equipment, and site access are arranged to support the timely completion of works.
• Monitor job progress and compliance with agreed SLAs, escalating delays, access issues, or performance concerns where necessary.
• Liaise with clients, site teams, property managers, tenants, and other stakeholders to arrange access, provide updates, and manage queries professionally.
• Maintain accurate records of work orders, schedules, contractor activity, site attendance, job progress, and communications.
• Support contract performance reporting through data monitoring, KPI tracking, and identification of service and operational improvements.
• Coordinate reactive and emergency maintenance requests, ensuring appropriate resources are deployed promptly and safely.
• Ensure works are scheduled with consideration for building operations, site restrictions, access requirements, and the needs of commercial/non-domestic environments.
• Work closely with contract managers, surveyors, engineers, and operational teams to ensure works are delivered efficiently and in accordance with contractual requirements.
• Assist with monitoring contractor performance, productivity, completion times, and quality of service.

You will need:

• Experience in planning, scheduling, coordination, or contract administration, ideally within facilities management, commercial property, construction, or non-domestic maintenance.
• A good understanding of planned and reactive maintenance processes, contractor management, and service delivery within commercial or non-domestic environments.
• Excellent organisational skills, with the ability to manage a high-volume workload and adapt to changing priorities.
• Strong communication and stakeholder management skills, with the confidence to liaise with clients, contractors, operatives, and site representatives.
• Proficient in IT systems, including Microsoft Office and job management, CAFM, or scheduling software.
• Ability to interpret and work with performance data, KPIs, SLAs, and operational reports.
• Strong problem-solving skills, with the ability to remain calm and effective in a fast-paced and reactive environment.
• Good attention to detail and the ability to ensure works are scheduled accurately and efficiently.
• Understanding of health and safety, statutory compliance, and the importance of safe working practices within non-domestic properties.
• Ability to prioritise emergency, urgent, and routine maintenance requirements according to contractual and operational needs.

We will provide:

• Excellent Development and Progression Opportunities
• Competitive Salary up to £34,000 - DOE
• 25 Days Holiday, Plus Bank Holidays
• Range Of Salary Sacrifice Schemes [Holiday Purchase, EV Schemes, AVC Pension Contributions]
• Life Assurance Cover
• Wellbeing Resources and Counselling Services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition Initiatives and Awards
• Occupational Sick Pay

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs.

Join us on our ambitious, exciting, and inclusive journey.