Service Administrator

To assist in the co-ordination and administration of the Supported Living Service. 

Additional Information:

Role information: This is a Fixed term position for a period of 9 months with possibility of extension up to 12 months,

Weekly Hours : 20 hours per week. (Days can be discussed further at interview)

Salary Information -Salary scales are based on full-time hours (37.5 hours per week). Salary for part-time hours will be calculated on a pro rata basis.

About The Role

• Assist the Service Manager in the delivery of a high-quality Service by supporting the administrative processes to ensure we are working within the requirements of relevant policies and regulations, including the Regulation Quality and Improvement Authority and Supporting People. 
• Provide administrative support for the recruitment, induction and training processes for new staff to the service.   
• Produce documents to a high standard of accuracy and layout in line with the Organisation’s in-house style.    
• Contribute to the development and review of Service Objectives and Action Plans.   

  Access NI:

  A Basic Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position.

  Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also have a Policy and procedure on Recruitment of Ex-Offenders and Storage & Handling copies of which can be made available upon request

We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability

Required Criteria

• Have a minimum of 3 GCSE passes at Grade C or above (or equivalent) which must include Maths and English
• Have a minimum OCR / RSA Word processing Stage 2 (or equivalent) OR typing speed of 50 – 55 wpm
• Have 2 years ‘office experience, of which at least 12 months experience of managing the administration in a busy office
• Be proficient in Microsoft Office, including Word, Excel and PowerPoint

Skills Needed

About The Company

Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland.

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.

Company Culture

Our Values

P eople First -Our people are at the heart of everything we do

O pportunities - We seek out opportunities that enrich lives and empower people

S ustainability - We strive for positive social, economic and environmental benefits for now and in the future

I nnovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.

T enacious - We don't give up - we believe in making the impossible, possible

I nclusion - Our staff and people we support are our strength, we listen and learn together

V alue for Money - Delivering impactful, life changing results with efficiency and integrity

E xpertise - We look beyond limitations in our pursuit of excellence

Company Benefits

Our Staff and people we support are our strength and our people are at the heart of everything we do, those are not just our values it's who we are.

Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That’s why our benefits are built around one simple idea: when you’re supported, you can make an even bigger difference to the people we support.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Referral bonus, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

£25,625.00 - £26,650.00 per year