Senior Associate - Professional Negligence

About The Role

We are hiring for a Senior Associate – Professional Negligence within our Bristol office of Arag. The role will be on a hybrid basis, with a minimum of 2 days per week office attendance.

As a Senior Associate – Professional Negligence, you will be working in a team aligned with your area of expertise. An experienced litigator you will have extensive knowledge and expertise in all aspects of court litigation from inception to trial in addition to resolving cases by mediation and other forms of alternative dispute’s resolution. Expertise in handling a caseload of professional negligence, misrepresentation and or failed litigation matters is essential.

You will be responsible for running an autonomous caseload, working closely with other Senior Associates and Principal Associates ensuring our customers receive the highest standard of services whilst ensuring the efficient management of caseloads.

You will be able to demonstrate a track record of compliance with SLA’s, MI, management of cases through to outcome in line with customer, regulatory and business expectations.

You will be responsible for ensuring that legal work is supervised in accordance with the ARAG Law Supervision Policy at all times, whilst running a small caseload of legal matters.

Key responsibilities include:

• Play an active role in the department to create a culture where we are seen as an employer of choice, internally and the external market.
• Share knowledge and best practice with team members and the wider management group;
• Work closely with Principal Associates to deliver on SLA’s, KPI’s, financial and performance targets as set by the Head of Department to drive efficiency, performance, billing and throughput within the team.
• Managing a caseload of complex of cases in line with expectations ensuring disputes are resolved in a commercial manner via courts, mediation or ADR techniques.
• Ensure the early assessment of the prospects of success of each claim and that the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.
• Ensure cases are managed in a cost effective manner by maintaining grip on cost at all times.
• Drive a culture of effective and efficient case handling, whilst maintaining a focus on the good customer outcome for each individual client;
• Be responsible for ensuring customers receive the best level of care and advice at all times and where necessary investigating and responding to complaints or escalating where appropriate

About You

• Excellent technical knowledge of the applicable legal claims and case management requirements in relation to these matters;
• High levels of technical ability and procedural matters in chosen field with experience in ADR
• Experience of providing technical legal supervision to fee-earners of all levels and experience;
• Excellent written and verbal communication with attention to detail;
• A clear and demonstrable understanding of the CPR and costs insofar as they relate to the area of work in which you have technical responsibility;
• A clear and demonstrable understanding of the SRA Code of Conduct;
• Experience of handling a caseload of complex matters relating to the area in which you specialise in line with customer and regulatory requirements.
• Experience of using and developing Management Information for the purpose of managing performance.
• You must have the ability to act on your own initiative but also know when to seek assistance.
• You must have the ability to identify risks and/or issues along with making suggestions for the appropriate mitigation of the same and to escalate them appropriately in accordance with company policy.
• An ability to prioritise and work under pressure managing numerous commitments simultaneously;
• Demonstrable ability to make sound commercial decisions whilst delivering excellent client care.
• A clear and demonstrable understanding of the applicable protocols on pre-action conduct across the area over which you have technical responsibility;

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK helps businesses and individuals gain access to justice, and it’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

• Personal Injury
• Litigation & Dispute Management
• Employment
• Business & Commercial

We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.