Director of Growth

Job Role – Director of Growth
Location – London
Salary – Competitive Salary + Commission + Benefits
Job Type – Permanent

Joshua Robert are proud to be representing FirstPort, the UK's leading residential property management business, managing thousands of developments across England, Scotland and Wales.

FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. In London, the business is entering an ambitious growth phase, investing in marketing, people, and commercial capability to take a significantly larger share of one of the UK's most valuable property markets.

The Role
Reporting into the Director of Region, the Growth Director will be the commercial engine of FirstPort's London operation. This is a senior, high–profile role combining strategic business development with hands–on execution, building pipeline, winning tenders, and re–establishing FirstPort as the most credible and proactive operator in the London block and estate management market.

The successful candidate will have exposure to the MD and CEO, lead and set direction for a dedicated London marketing team, including an embedded specialist marketing business partner and step into a warm pipeline of active and developing opportunities. Warm pipeline will be flowing from day one. Success will be measured in units won, pipeline built and market share gained.

Key Responsibilities

• Develop and implement a regional business development strategy that drives measurable growth in FirstPort's London market share
• Build and manage a qualified sales pipeline targeting RMCs, RTMs, developers, freeholders, and other relevant client groups
• Lead the preparation and delivery of tenders, pitches and proposals, presenting compelling, tailored solutions to diverse client audiences
• Convert warm opportunities generated through consumer marketing, SEO and referrals, alongside self–generated prospecting activity
• Identify new business opportunities across existing stock, new–build developments and block/estate management transitions
• Represent FirstPort at industry conferences, ARMA and TPI events, networking forums and developer and client meetings across London
• Collaborate with the London marketing business partner to ensure commercial messaging is consistent, credible and market–facing
• Monitor competitor activity, sector trends, leasehold reform developments and market intelligence to inform the growth strategy
• Report regularly to the Regional Director, MD and board on pipeline performance, conversion rates and progress against growth targets
• Foster long–term client relationships that deliver retention, referrals and repeat business
• Contribute to the broader strategic agenda, informing pricing decisions, product positioning, and the company's narrative in London
• Sector authority that can walk into any room in the industry and be taken seriously
• Commercial hunger and a genuine desire to win, build, and grow with measurable outcomes
• Executive presence with the communication, gravitas, and interpersonal skills to operate at board level
• Strategic thinking and the ability to build a plan, not just follow one
• Resilience and self–belief, with an ambitious mindset and the confidence to handle scrutiny
• Collaborative instinct a leader who builds bridges internally as readily as they win clients externally

Person Specification – Essential

• Proven track record operating at a senior commercial, business development, or director level within the property sector
• Background in residential block management, estate management, property development, or land acquisition, with a clear understanding of how the residential management market works
• Demonstrable success winning new business through relationship–led and tender–driven sales, including RMC, RTM, developer and/or land–facing work
• Ability to speak credibly with developers, resident management companies, right–to–manage organisations, and senior stakeholders
• TPI Level 3 qualification (or above) is advantageous; strong sector experience and commercial pedigree considered in lieu
• Exceptional communication and presentation skills, comfortable in front of developers, residents' committees, and board–level stakeholders
• Commercially astute with a strategic mindset: able to build a plan, manage a pipeline, and report on performance
• Based in London, with regular attendance in the office and client meetings will be expected

Person Specification – Desirable

• Experience working for or alongside a large–scale residential property management business
• Existing relationships with developers, housing associations, or institutional landlords active in the London market
• Experience operating within a PE–backed or high–growth business environment
• Familiarity with CRM systems and structured pipeline management processes

What FirstPort Offers

• Competitive base salary, dependent on experience
• Commission scheme structured to reward high performance in new business generation
• Private medical insurance and life assurance
• Pension with matched employer contributions
• Accredited CPD and professional development support
• Employee well–being and discount programme
• Board–level visibility and genuine career development prospects

Recruitment Disclaimer
This vacancy is being managed exclusively by Dan Rodgers at Joshua Robert as part of a retained search assignment. All applications and expressions of interest submitted in response to this advert will be forwarded directly to Dan Rodgers for review and management as part of the recruitment process.

Direct approaches or applications to the client organisation may be redirected to Joshua Robert. By submitting your application, you acknowledge that your details may be shared with Dan Rodgers and the Joshua Robert Recruitment Team for the purposes of this recruitment process and in accordance with applicable data protection regulations.