Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

2nd Line Network Engineer

About the job

Fortray redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach.

Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself.

Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies.

Fortray have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.

Fortray redefines the way customers procure, implement, and support their organisations' technology.

The Role

We are looking for a talented 2nd Line Network Engineer to join our support team, working

in a vibrant shared environment, helping their customers with their day-to-day issues providing a range of support functions that in turn help deliver their highly reputable standard of customer service.

Duties & Responsibilities

  • Logging and managing network related tickets for all customers taking a network support service.
  • Ensuring all tickets via portal, email and phone are updated, picked up and resolved in a timely manner.
  • Provide technical support for all types of network related incidents and requests.
  • Troubleshooting and resolving complex networking issues.
  • Testing, configuration and implementation of network devices and approved change requests.
  • Manage and maintain server OS patching and network device firmware upgrades.
  • Provide feedback and recommendations to management on re-occurring issues.
  • Assist with technical projects where required.
  • Continuously improve knowledge and understanding across the various technologies.
  • Provide excellent customer service to all end customers.
  • Ensuring documentation is created, kept up to date and accurate.

Skills and Experience:

  • Minimum 2 years’ experience with Networking, Firewalls and Switches in an equivalent role.
  • Previous experience working within a network support role/team.
  • Network Configuration and Troubleshooting.
  • Advanced knowledge of network architecture and configuration of routers, firewalls and switches, ideally to CCNA level (or equivalent level of experience).
  • Proven network infrastructure experience within a live environment.
  • Knowledge and experience of VMWare / Hyper V, Cisco, Next Generation firewalls (Fortinet or Palo Alto), Aruba, Juniper, STP, VLAN, BGP, OSPF, IPsec, SSLVPN, QoS, DNS, IPv4 and iPv6.

Benefits

  • Birthday as a free day holiday
  • Pension scheme
  • Social events run throughout the year
  • Learning & Development courses paid
  • Opportunity to work throughout the UK and internationally
  • Gym membership or private healthcare
  • Lunch provided Friday

Equal Opportunities & Diversity Policy

Fortray is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.

Full details of Fortray’s Equal Opportunity Policy are available upon request.

Equal Opportunities & Diversity Policy

Fortray is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.

Full details of Fortray’s Equal Opportunity Policy are available upon request.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the 2nd Line Network Engineer in London vacancy
  • £35k - £46k per annumEstimated
     ...market leading consultancy based in central London to recruit a 2nd Line Support Engineer Role The 2nd Line Support Engineer will be front line...  ...…) Active Directory user account management, access and network administration based on company standards and policies Ensure... 
    Suggested
    On-site
    Remote

    Robert Half

    London
    15 days ago
  • £35k - £40k per annum

    IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally...  ...maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes... 
    Suggested
    Full-time

    Nexus Jobs Limited

    London
    5 days ago
  • £85k per annum

     ...Senior Desktop Support Engineer Tech Driven Trading £85,000 – 20% Quant Capital is urgently looking for an Desktop Support Engineerto...  ...with colleagues in the Linux, Windows, Cybersecurity and Network administration groups to monitor a vast array of systems and troubleshoot... 
    Suggested

    Quant Capital

    London
    more than 2 months ago
  •  ...step. We’re looking for an IT Support Engineer to join a supportive, fast-paced team...  ...hands-on, including: Delivering 1st and 2nd line technical support on-site across multiple...  ...systems, Azure services, and virtualisation Networking experience – VLANs, Wi-Fi, switches,... 
    Suggested

    Humnize

    Hayes, Hillingdon, Greater London
    more than 2 months ago
  • £50k per annum

     ...Desktop Support Engineer To £50k Plus Bens 5 days in the office (4 after probation) Quant Capital is urgently looking for an Desktop...  ...involved in: Configure, install and maintain local area network hardware, software and telecommunications services such as,... 
    Suggested
    On-site
    Probationary period

    Quant Capital

    London
    more than 2 months ago
  • £42k - £57k per annumEstimated
     ...Desktop Support Engineer – Quant Trading Quant Capital is urgently looking for a Desktop Support Engineer to join our high profile client. Our client is a well known quantitative proprietary trading firm, liquidity provider and market maker. They operate globally... 
    Hybrid working
    On-site
    Remote

    Quant Capital

    London
    more than 2 months ago
  • £50k per annum

     ...Desktop Support Engineer – Trading Systems Infrastructure Up to £50,000 + benefits and bonus Quant Capital is urgently looking...  ...~ Microsoft PowerShell ~ Multi factor authentication ~ Networking skills, DNS, DHCP, TCP/IP ~ JIRA ~ Azure/other cloud technologies... 

    Quant Capital

    London
    more than 2 months ago
  • €85k per annum

     ...Trading Desktop Support Engineer – HFT, Amsterdam Euros 85,000 + bonus Quant Capital is working with a leading proprietary trading...  ...Exposure to endpoint management tooling This is a front-line engineering role in a serious trading environment. You’ll be close... 

    Quant Capital

    London
    a month ago
  • £150 - £180 per day

     ...UK Based non for profit organisation to recruit for a 1st / 2nd Line Support Engineer to join hire IT team on an initial 3-month contract. You'll...  ...support and troubleshooting across hardware, software, and network systems, while also handling more complex escalations that fall... 
    Permanent
    On-site

    Robert Half

    City of London, Greater London
    18 days ago
  • £71k - £95k per annumEstimated
     ...Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Exceptional Package + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering... 
    On-site
    Remote

    Quant Capital

    London
    more than 2 months ago
  • £80k per annum

     ...Desktop Engineer Role Role:  Desktop Engineer Client: Elite Tech Driven Trading Firm Compensation: Up to £80,000 Starting Base + Industry Leading Bonus + Benefits Location: London (Hybrid) Overview This is a high-impact role within a top-tier FinTech firm... 
    Permanent
    Hybrid working

    Hunter Bond

    London
    a month ago
  • £100k per annum

     ...Desktop Engineer Role Role: Desktop Engineer Client: Elite Tech Driven Trading Firm Compensation: Up to £100,000 Starting Base...  ...position covering the full support spectrum from 1st through to 3rd line. You will be the technical backbone for the firm's users,... 
    Hybrid working
    Remote
    Shift work

    Hunter Bond

    London
    a month ago
  • £75k per annum

     ...Role: Desktop Support / Trade Floor Support Engineer Client: Elite FinTech Salary : £60,000-£75,000 + Bonus Location: London Overview My client are seeking a talented Desktop Support Engineer with strong Trade Floor Support experience to join their team... 
    Permanent
    On-site
    Immediate start
    Rotating shifts

    Hunter Bond

    London
    a month ago
  • £50k - £70k per annum

    Ready for your next opportunity? Join a global trading and investment firm that identifies and captures opportunities across markets worldwide, spanning multiple asset classes and time horizons from seconds to years. The organisation takes a diversified, technology-driven...
    Permanent
    London
    more than 2 months ago
  • £40k - £45k per annum

    Advancing People Multilingual Recruitment Specialists are now recruiting for a Spanish speaking Desktop Support Engineer on behalf of a leading Spanish based IT Consultancy. This role is on-site working for a client in London. This is an excellent opportunity for an experienced... 
    Full-time
    Remote

    Advancing People

    London
    3 days ago
  • £60k per annum

     ...organization. Responsibilities:  Providing 2nd/3rd line support across Windows, macOS, and core...  ...~5–8 years experience in IT Support / Engineering ~ Strong Microsoft 365 and Azure (...  ...Access, MFA ~ Good understanding of networking fundamentals ~ Strong communication... 
    Remote
    Soho, Greater London
    more than 2 months ago
  • £100k per annum

     ...a highly automated setup. ~ Work closely with senior engineers. ~Gain exposure to production systems. ~Be the sole...  .../ Infrastructure Support ~ Linux proficiency (Command line / troubleshooting) ~ Networking Fundamentals (TCP/IP) ~ Python Scripting ~ Passion for... 
    Permanent
    London
    more than 2 months ago
  • £27k - £36k per annumEstimated
     ...you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a...  .../LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding,... 
    On-site
    Remote
    Work from home

    Canonical

    London
    22 days ago
  • £160k per annum

     ...Desktop Support Engineer/Lead Role: Desktop Support Engineer/Lead Client: Quant Fund – Global collaborative firm run by passionate Computer Scientists Salary : Up to £160,000 + bonus + package/perks Location : London (Hybrid/Remote - 3/4 days onsite) Overview... 
    Permanent
    Hybrid working
    On-site
    Remote

    Hunter Bond

    London
    a month ago
  • £90k per annum

     ...management system, 30 man dev team C# Desktop Developer Fintech To £90,000 Quant is urgently looking for a C# Software Engineer to join our high profile client. Our client is a well known SAAS technology business in the portfolio management space. Through... 
    On-site
    Immediate start

    Quant Capital

    London
    more than 2 months ago
  • £43k - £56k per annumEstimated
     ...Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out... 
    Long-term contract
    Weekday work

    Thrive

    London
    17 days ago
  • £800 per day

     ...Network Engineer – Trading Contract £800pd outside IR35 6 Months Quant Capital is urgently looking for a Contract Network Engineer to join our high profile client. Our client is an established fintech on a mission to disrupt the foreign exchange market, applying innovation... 
    On-site

    Quant Capital

    London
    more than 2 months ago
  • £100k per annum

     ...Network Engineer Trading £100,000 Plus Bonus Quant Capital is urgently looking for a Network Engineer to join our high profile client. Our client is a well known global Options and Equities Trading firm. They value technology especially the opensource variety... 

    Quant Capital

    London
    more than 2 months ago
  • £140k - £200k per annum

     ...Senior Network Engineer – Low latency trading £140,000-200,000 + bonus Quant Capital is urgently looking for talented Network Engineers to join a top-tier HFT in their London office. As a Network Engineer, you will play a crucial role in building, automating,... 
    On-site
    Rotating shifts

    Quant Capital

    London
    more than 2 months ago
  • £78.5k per annum

     ...Responsibilities: Support and maintain the organisation’s global network and security infrastructure. Work across both project...  ...microsegmentation strategies. Work closely with security and cloud engineering teams to deliver integrated solutions. Provide documentation... 
    Permanent
    London
    more than 2 months ago
  • £150k - £200k per annum

     ...Network Engineer – Quant Trading £150,000-200,000 + £50,000+ bonus – London Quant Capital is urgently looking for an experienced Network Engineer to join our high profile client. Our client, a leading quantitative trading firm, manages high-performance, multi-... 

    Quant Capital

    London
    more than 2 months ago
  • £56k - £72k per annumEstimated
     ...impact, and a front-row seat to one of the most consequential infrastructure shifts of the decade — this is the place. THE ROLE: Network Engineer We're deploying GPU infrastructure across multiple sites at increasing speed, and every deployment needs a complete network... 
    Hybrid working
    Remote
    Flexible hours
    Shift work

    NexGen Cloud

    London
    1 day ago
  • £43k - £56k per annumEstimated
     ...of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture...  ...of us.” - Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the... 
    Shift work
    Rotating shifts

    Accenture

    London
    a month ago
  • £55k - £65k per annum

    Company: TALENT LEADERS Job Type: Permanent Salary: £55000.00 - £65000.00
    Permanent

    TALENT LEADERS

    London
    a month ago
  • £65k - £72k per annum

     ...organisations worldwide. The organisation provides secure, reliable networking solutions that support modern digital infrastructure across a...  ...base. This opportunity is ideal for a Senior Network Engineer looking to take technical ownership of network design, implementation... 
    Permanent
    Hybrid working
    Work from home
    Canary Wharf, Greater London
    25 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to 2nd Line Network Engineer. Be the first to apply!