Tel - Cam Security Systems - Business Accelerator Apprentice

Telcam is a UK-based fire and security systems company founded in 2000. It provides CCTV, intruder alarms, fire alarms, access control, and automated security solutions for commercial, residential, and public sector clients. The company is NSI Gold certified and offers installation, maintenance, and 24/7 support across England and Wales.

Job Description

You’ll play a key role in keeping the business running smoothly, working closely with the wider team and supporting day-to-day operations.

What you’ll be doing:

• Sending invoices and quotes to clients via the company portal

• Logging new jobs on internal systems

• Ordering materials for upcoming work

• Answering incoming calls and handling enquiries

• Booking work in with clients

• Making follow-up calls to check work has been completed and invoices received

Entry Requirements

• Able to commute to advertised address

• IT literate

• Customer service experience required

• Must know how to use Microsoft Office package particularly Excel

• Must have organisation skills

Training to be Provided

This is where you'll learn the skills that businesses actually run on.

Your apprenticeship training is delivered by Skills for Security, specialists in developing real workplace skills within the fire and security industry.

You’ll complete a Level 3 Business Administration apprenticeship, with training delivered remotely, twice a month - no travel, just focused learning that fits around your job.

What you’ll do as part of the programme:

• Learn how real businesses operate day to day

• Build practical administrative, organisational and communication skills

• Work on tasks and projects linked to your role

• Build evidence from your job to support your learning

• Take part in tutor-led sessions via Microsoft Teams

Your employer supports you on the job. We focus on your training and progression.

Earn. Learn. Build a career that can take you anywhere.

#INDAPP