Process Supervisor

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Process Supervisor – Nights

Evri Premium | Coventry Hub
Salary: £35,193.60 per annum | Permanent | 45 hours per week
Shift: Nights

Join the UK's Premier Parcel Delivery Company

At Evri Premium , we're committed to delivering operational excellence through our people. We're looking for an experienced Process Supervisor to join our Hub in Coventry and play a key role in leading our warehouse operation.

Reporting to the Process Manager, you'll be responsible for leading and managing a team of Warehouse Operatives, ensuring the safe and efficient movement of parcels through the hub while maintaining high standards of productivity, engagement and operational performance.

If you're a confident people leader who thrives in a fast-paced environment and enjoys developing teams, we'd love to hear from you.

What You'll Be Doing

• Leading and motivating a team of Warehouse Operatives to deliver operational targets.

• Ensuring resources are deployed effectively to meet operational demands, including agency colleagues.

• Monitoring productivity and performance against key KPIs.

• Coaching, developing and supporting colleagues to build a positive performance culture.

• Promoting a strong health and safety culture across the operation.

• Ensuring pre and post-shift equipment checks are completed and any issues reported.

• Supporting the smooth and efficient flow of parcels across different sortation areas within the National Hub.

• Making proactive decisions to support colleagues, customers and the wider operation.

What We're Looking For

Essential Experience & Skills

• Minimum of 1 year's experience in a supervisory or acting supervisory role.

• Experience managing large teams of 20+ colleagues.

• Strong leadership and people management skills.

• Ability to manage resources and prioritise effectively in a fast-paced operational environment.

• Confident communication and decision-making skills.

• A proactive approach to driving performance, safety and team engagement.

What We Can Offer You

We're proud to offer a workplace where everyone can thrive. Here's what you can expect:

• At least 28 days' annual leave, including Bank Holidays.

• Excellent career progression opportunities.

• Access to flexible benefits including shopping vouchers, insurance and healthcare options.

• A supportive and inclusive working environment where you can develop and grow your career.

Why Evri Premium?

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring their authentic selves to work. We want our workforce to reflect the customers and communities we serve, creating an environment where every colleague feels valued, respected and empowered to succeed.

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer , a Silver-accredited Inclusive Employer , and through our partnership with Scope , we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.