Summary
This is an exciting opportunity for someone looking to begin a career in administration, data management, and customer service within the healthcare sector. The successful candidate will support the day-to-day running of the clinic.
The role will include both administrative and receptionist responsibilities.
- Wage
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Data technician (level 3)
- Hours
- Monday - Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
- Start date
Wednesday 29 July 2026
- Duration
1 year 6 months
- Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Greeting patients and visitors in a professional and friendly manner
- Managing appointments and updating patient records
- Answering telephone and email enquiries
- Handling confidential information in line with GDPR requirements
- Inputting and maintaining accurate data records
- Assisting with filing, scanning, and general office administration
- Supporting clinicians and management with administrative tasks
- Maintaining a tidy and organised reception area
- Using clinic software and Microsoft Office systems
- Assisting with reports and data entry tasks
Where you'll work
40 Coventry Road
Market Harborough
LE16 9BZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LEARNING FOR FUTURES LTD
Training course
Data technician (level 3)
What you'll learn
Course contents- Select and migrate data from already identified sources.
- Format and save datasets.
- Summarise, analyse and explain gathered data.
- Combine data sets from multiple sources and present in format appropriate to the task.
- Use tools and/or apply basic statistical methods to identify trends and patterns in data.
- Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
- Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
- Demonstrate the different ways of communicating meaning from data in line with audience requirements.
- Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
- Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
- Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
- Parse data against standard formats, and test and assess confidence in the data and its integrity.
- Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
- Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
- Follows equity, diversity and inclusion policies in the organisation for a common goal.
- Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
- Select and migrate data from already identified sources.
- Format and save datasets.
- Summarise, analyse and explain gathered data.
- Combine data sets from multiple sources and present in format appropriate to the task.
- Use tools and/or apply basic statistical methods to identify trends and patterns in data.
- Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
- Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
- Demonstrate the different ways of communicating meaning from data in line with audience requirements.
- Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
- Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
- Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
- Parse data against standard formats, and test and assess confidence in the data and its integrity.
- Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
- Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
- Follows equity, diversity and inclusion policies in the organisation for a common goal.
- Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications
GCSE in:
Maths & English (grade Grade A-C or 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
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