Business Development Manager

Cybertill is Europe's leading cloud-based retail management platform, trusted by over 700 retail, charity, and visitor attraction organisations across more than 7,500 locations worldwide. Since pioneering cloud EPoS in 2001, we've been giving retailers a real-time, single view of stock, sales, and customers across every channel — in-store, online, and everywhere in between. We're growing, and we're looking for a Business Development Manager with the credibility, commercial instinct, and drive to win new business at the highest level. The Role This is a genuine new-business role for an experienced, high-performing sales professional. As Business Development Manager, you'll own new customer acquisition across your UK territory — identifying, engaging, and converting qualified opportunities into signed, revenue-generating partnerships. You'll manage the full sales cycle: qualifying opportunities, running compelling product demonstrations on-site and remote, building tailored proposals, negotiating commercial terms, and closing deals across our SaaS platform, EPoS hardware, card payment services, and professional services. You'll be backed by a strong marketing and lead generation engine, an established CRM, and an experienced office team — but this is a role for someone who can also build their own pipeline through proactive prospecting and industry networking. Beyond new business, you'll manage a focused portfolio of key accounts, giving you a genuine, ongoing stake in customer success and a rich source of case studies and market insight. Key Responsibilities New Business Development •        Drive new logo sales within an agreed UK territory, delivering against clear revenue targets •        Build your own pipeline through industry events, networking, and proactive outreach •        Develop a genuine, consultative understanding of each prospect's requirements by engaging multiple stakeholders •        Deliver compelling, tailored software demonstrations, on-site and online, that speak directly to each audience •        Prepare accurate, polished proposals and pricing; negotiate confidently to protect and maximise margin •        Hand signed deals off cleanly to the project management team for a smooth implementation Pipeline & CRM Management •        Keep a well-structured, up-to-date pipeline in the company CRM — opportunities, contacts, meeting notes, and next actions should always reflect reality •        Provide regular, accurate sales forecasts and insightful pipeline reports to the Head of Sales & Marketing •        Feed market intelligence back into the business: what prospects are asking for, and what competitors are doing Account Management •        Act as the primary point of contact for a focused portfolio of existing accounts •        Run regular account review meetings to ensure ongoing satisfaction and identify upsell opportunities •        Earn commission on account sales as well as new business Planning & Strategy •        Contribute to annual new-business planning and revenue budgeting •        Represent Cybertill's brand and values professionally at all times, in writing and in person Key Skills, Knowledge and Abilities Essential •        A strong track record in B2B field sales, with clear evidence of independent prospecting and consistently hitting or exceeding target •        Experience selling technology solutions — SaaS, EPoS, or payments experience is a strong advantage •        A confident, credible communicator who is equally effective on the phone, in the boardroom, or presenting to a room of stakeholders •        A genuine self-starter who thrives on autonomy — target-driven, resilient, and comfortable owning the numbers •        A natural relationship builder — you listen well, read the room, and earn genuine trust with prospects and clients •        Strong commercial and numerical acumen; able to build and present pricing clearly and hold your ground on margin •        Organised and disciplined about CRM hygiene — you know a clean pipeline is a productive one Desirable •        Experience or knowledge of the charity retail, general retail, or visitor attraction sectors •        Familiarity with retail technology, EPoS systems, or payment solutions •        Formal sales qualification (e.g. SPIN, Challenger, or similar)' #Cybertill