Sales Development Representative (SDR)

Key Highlights

• Job Title: Sales Development Representative (SDR)
• Location: Gateshead, hybrid working
• Reporting to: Chief Revenue Officer
• Salary: £24,000 - £34,000 depending on experience, plus commission.

SaleCycle helps consumer brands make better use of the data and signals generated across their digital customer journeys. Our platform brings together customer identity, first-party and behavioural data, product information and relevant context to help brands understand and engage their customers more effectively, improving their onsite experience and reconnecting with them through offsite channels. Ultimately, we sell commercial outcomes: better conversion, more relevant customer engagement and more value from the traffic and customers brands already have.

What We Do

• We provide a full-funnel Agentic Marketing Platform, combining:
• Real-time behavioural analytics and intent scoring
• AI-powered search, recommendations, and agentic decisioning
• Onsite personalisation and A/B testing
• Cross-channel activation (email, SMS, paid media)
• CRM/CDP integrations and first-party data orchestration
• Retail media and monetisation capabilities

Who We Are

We are a global team of 80+ people across the UK, France, Spain, Italy, and Eastern Europe.

We are profitable, growing, and operating with a clear mindset:

• We build, not maintain
• We prioritise outcomes over activity
• We operate with low ego and high accountability
• We challenge ourselves to step outside our comfort zone

Job Overview

We are hiring an SDR to generate new business opportunities with UK brands and build a consistent flow of qualified first meetings for our Account Executives. This is a high-activity outbound sales role. You will spend a significant part of every day speaking to prospects: making cold calls, opening conversations with new accounts, following up consistently and securing relevant first meetings. We are looking for someone who is comfortable picking up the phone, enjoys creating opportunities from scratch and wants to develop their career in B2B sales.

What You Will Do

You will work systematically through a focused list of UK B2C and ecommerce brands, identifying the right people to speak to and creating new sales conversations.

A major part of the role is outbound calling. You will make a sustained volume of calls every working day, supported by email, LinkedIn and structured follow-up to maximise the opportunity to speak directly with prospects.

You will

• Prospect consistently into new UK accounts and create conversations from cold outreach.
• Identify and engage relevant decision-makers across ecommerce, digital, marketing and customer experience.
• Make outbound calls every day and confidently communicate why a conversation with SaleCycle could be relevant.
• Use email and LinkedIn alongside calling to create multiple opportunities to engage.
• Understand enough about the prospect, their business and potential challenge to establish whether there is a credible reason for a meeting.
• Secure qualified first meetings for Account Executives and provide clear context on the conversation and opportunity.
• Work closely with Account Executives to prioritise accounts, improve messaging, follow up prospects and learn from meeting outcomes.
• Maintain accurate prospect, account and activity information within HubSpot.

Take part in regular coaching, call reviews and sales meetings designed to continuously improve your performance.

Preparation matters, but prospecting comes first. We want our SDRs informed enough to make outreach relevant without spending unnecessary time researching accounts instead of speaking to them.

What Success Looks Like

Success in this role is straightforward: consistently booking qualified first meetings for our Account Executives. You will be expected to maintain the level of outbound activity required to create those meetings, including regular cold calling, follow-up and prospect engagement.

We will look closely at

• The number of meaningful conversations you create with relevant prospects.
• The number of qualified first meetings you book for Account Executives.
• The quality of those meetings and whether they take place as planned.

The consistency of the outbound activity required to generate them.

Your primary objective is to create a reliable flow of good first meetings that gives our Account Executives the opportunity to progress new business conversations. Specific targets and commission arrangements will be discussed during the hiring process.

What We Are Looking For

You do not need to arrive knowing everything about SaleCycle, e-commerce, or SaaS. We can teach you the proposition. What is much harder to teach is the attitude required to succeed in outbound sales.

We are looking for someone with:

• Confidence - you are comfortable starting conversations with people you have never spoken to before.
• Energy - you enjoy working at pace and creating opportunities rather than waiting for them.
• Resilience - rejection does not stop you from making the next call.
• Discipline - you can maintain consistent activity, follow up properly and manage your pipeline of prospects.
• Curiosity - you want to understand businesses, customers and what makes a good commercial conversation.
• Coachability - you actively seek feedback and apply it to improve your performance.
• Ambition - you want to develop your sales skills and build a career in commercial roles.

You will also need confident spoken and written English and the ability to communicate clearly and professionally with prospective customers.

Helpful, But Not Required

• Previous experience in an SDR, business development, telesales or customer-facing sales role would be useful but is not essential.
• Experience of e-commerce, SaaS, HubSpot or sales prospecting tools would also be advantageous.
• Fluency in French, Italian or Spanish alongside English would be a valuable additional skill, but is not a requirement for the role.
• We welcome people at different stages of their career who can demonstrate the aptitude, attitude and motivation to succeed in outbound sales.

Our Values

At SaleCycle, we care about people; it’s our top priority. We prioritise well-being, growth, and innovation, continuously pushing boundaries as a team and a company.

• Continuous Innovation: Collaborate, innovate, and celebrate!
• Premium Execution: Excellence Delivered Every Time!
• High Curiosity: Embrace your inner child - ask why and listen!
• Proactive Collaboration: United, we work together and lead the way!
• Ultimate Passion: Infuse passion into every action!

Perks & Benefits

We value our employees at SaleCycle, so we offer great benefits and incentives in addition to a competitive salary. Please note benefits may vary by country.

Flexible hybrid working

25 days annual leave + public holidays + your birthday off

Health Cash Plan

Employee Assistance Program (EAP), including 24/7 GP access

Life Insurance

Up to 5% matched pension contribution

Tech & Cycle to Work salary sacrifice schemes

Annual company meet-up

Monthly social fund

Enhanced parental leave

Volunteering Days

Long Service Awards

Support & Equal Opportunities

If you have a medical condition or require adjustments to our process, let us know so we can support you and ensure you have the best possible interview experience.

We are an equal opportunities employer and value diversity. We do not discriminate based on race, religion, gender, nationality, sexual orientation, marital status, disability, or age.

Interested? Apply now!

We’d love to hear from you! If you’re excited about this opportunity and want to be part of a fast-moving, innovative team, apply today.