Junior NOC Engineer - Internet Service Provider
£40k per annumFull-time
Keen to join a company that champions growth and development?
Join a provider of connected cloud and networking services that enables media organisations to collaborate and deliver content globally. The company operates a high-performance network connecting leading studios, production companies, and post-production facilities around the world.
This opportunity is for a Junior Network Engineer to join the UK Support team, supporting network operations and provisioning projects while working alongside experienced engineers. The role is well suited to someone with CCNA-level knowledge, strong communication skills, and a desire to build a solid foundation in network engineering.
Don’t miss out on this exciting opportunity and apply today!
Responsibilities:
- First-line network support, picking up and resolving tickets across network and platform products
- Network provisioning projects across infrastructure and platform services
- Troubleshooting customer issues end-to-end, escalating to senior engineers when needed
- Assisting with installation, configuration, and maintenance of network equipment
- Documenting processes and systems as you learn
- On-call rota once fully trained, 1 week in 2, with additional remuneration
Skills/Must Have:
- Network graduate or junior engineer background, CCNA level or working towards it
- Solid grasp of networking fundamentals, TCP/IP, VLANs, OSI model, routing protocols
- Some exposure to firewalls and Linux on the command line
- Hands-on experience with networking kit from any major vendor, Cisco, Juniper, Fortinet, Arista, Palo Alto or similar
- Strong soft skills, calm under pressure, clear communicator, good with customers
- A can-do attitude and the drive to learn fast in a hands-on environment
Working Pattern:
- Hybrid: 2 days in the office per week (Wednesday always one of them)
- Standard hours: 09:00 – 17:30
- On-call: 1 week in 2, paid additionally (£15,000/annum)
Benefits:
- Quarterly group bonus scheme
- Private healthcare
- Pension matched up to 5%
- Life insurance and income protection
- Full access to online training platform
- High-spec kit: MacBook, mobile, and accessories
- 25 days holiday + your birthday off + 8 bank holidays
- Ride2Work scheme and interest-free travelcard loan
- Clear progression path from Junior to Support Engineer and beyond
- Engineers have moved into Network Engineering, Systems Admin, and DevOps specialisms
- Training fully funded: internal workshops, online platforms, and third-party courses
Salary:
- £40,000 base salary
Vacancy posted 3 days ago
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