House Assistant

This is an exciting opportunity to join a high calibre and a forward-looking team in a culture that emphasises the development of people, built on an inspiring 158-year history. We currently have several vacancies for this role, with varying hours available.

Malvern College is a leading independent co-educational day and boarding school for pupils aged 13-18 years. A significant proportion of pupils join from the College’s affiliated prep school: The Downs Malvern, educating 200 boys and girls from 3-13. Situated on the slopes of the Malvern Hills, the two beautiful campuses, set in 250 acres of stunning grounds, provide a wonderful environment within which to learn and work.

Background

 
Each of our boarding houses is home to approximately 60 pupils, aged between 13 and 18 and the House Assistant is an integral member of the House Team. Each house team comprises the Housemaster/Housemistress (HSM), Deputy HSM and House Assistants.

A large amount of House administration takes place on various software packages. Candidates should feel confident with basic IT skills, and they should have a willingness to learn how to use a variety of software packages. Appropriate training will be given to ensure colleagues can fulfil this role.

The House Assistant is expected to be a visible presence with the pupils. All pupils need the attention of their House Assistant but understanding when a pupil needs more specialist support should be recognised. While this role is not a disciplinary one, the House Assistant is part of the team responsible for standards in the House. The House Assistant will be required, on occasions, to drive and accompany pupils to medical appointments and other appointments, both routine and emergency.

House Assistants also have a key housekeeping role in making sure the house runs smoothly and this includes liaising with other departments in the school, most notably Catering, the Domestic Bursary and Estates. House Assistants are also responsible for the administrative running of pupils’ daily life in a Boarding House. These can be both IT and non-IT based and involve the use of a variety of software packages. Training will be provided on each of these to ensure the efficient carrying out of the many tasks involved in this demanding role.

Responsibilities

• Computer-based administrative tasks to facilitate the smooth running of the House 
• Following up on pupil absences when the House is notified by colleagues
• Monitoring and replying to emails sent to the Boarding House
• The day-to-day monitoring of the health of pupils and liaison with the Medical Centre staff, as appropriate
• Providing pastoral care for the pupils on a day-to-day basis
• Caring for any pupil confined to the house
• Proactively ensuring that mealtimes run smoothly and that pupils are well-fed and eating properly. Promptly communicating any problems to catering staff and helping to resolve them
• Supervising pupils to ensure that bed studies, studies, dormitories, and common rooms are kept tidy
• Actively ensuring that the highest standards of cleanliness and workmanship are maintained by the domestic staff both within the House and the House yard
• Supervising the cleaning and laundry staff on a daily basis and maintaining effective liaison with the Domestic Bursar
• Supervising pupils’ clothing and laundry and being actively engaged on associated domestic tasks as required
• Promptly reporting maintenance issues to Estates, using the system in place for this purpose
• Being an effective role model for pupils regarding their personal conduct and courtesy towards each other, their teachers, College employees and visitors to the House

Safeguarding Responsibilities

• Promoting and safeguarding the welfare of children and young persons with whom you come into contact; and
• Reporting any safeguarding concerns, including low level concerns, to the Designated Safeguarding Lead or their Deputy in a timely manner.

This post involves significant contact with children and the post holder will be responsible for children. The post holder will be considered to be in regulated activity.

Hours

The House Assistants all work as a team, between them providing cover from 07:30hrs to 19:00hrs (M-F) and until 23:00 (Saturday) and 22:00 (Sunday) seven days a week on a rota basis. This role is for 34 weeks during term time, plus 3 weeks to cover extra hours at the beginnings/ends of terms and throughout the academic year, as needed. Weekend work is required.

Application Process:

Applications should be submitted no later than Friday 26 June 2026 . Malvern College reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner. If you have any queries regarding

GENERAL REQUIREMENTS:

In accordance with the provisions of the Health and Safety at Work Act 1974 (as amended) and the Management of Health and Safety at Work Regulations 1999 (as amended) you must take reasonable care not to endanger yourself or other persons whilst at work. You must co-operate with the College to enable it to comply with its legal duties for Health and Safety.

Malvern College is committed to safeguarding and promoting the welfare of its pupils and expects all employees to share this commitment. Employees must, at all times, have regard to the need to safeguard and promote the welfare of children in line with the provisions of the Children Act 2004 (as amended) and Keeping Children Safe in Education (as amended) and be fully aware of, and understand, the duties and responsibilities that apply to their role in relation to these requirements. All employees must attend appropriate training in accordance with College and local Safeguarding Board stipulations.

Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.

We will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview.

REF-229 106