Carer Apprentice (Level 2 and 3 Available) - Q Care Assist

Summary

Q Care Assist is a supportive employer offering hands-on experience supporting people in their homes. The organisation values its staff, recognising their dedication, while helping apprentices build skills, confidence, and a meaningful career in the community.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Lead adult care worker (level 3)

Hours

Flexible working hours. Monday to Sunday shifts. To be confirmed at interview.

30 hours a week

Start date

Tuesday 11 August 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Role Specific Duties:

• Ensure clients are at the heart of care delivery and their wishes and preferences enhance their well-being.
• To contribute to the efficient running of the service.
• Support clients to maintain their relationships and connections with the local community.
• Ensure Care Plans and other information about how to support clients are followed.
• Be responsible for informing the Line Manager of any changes in the needs of clients.
• Be responsible for promoting and safeguarding the welfare of those individuals they support.
• Be responsible for Record keeping using the Organisation approved online tool/app for each patient.

Working with others:

• Develop effective working relationships with other employees within Q Care Assist Ltd.
• Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for the client.
• If desired by the client, maintain and develop relationships with family, friends and other people important in their life.

Personal Responsibilities:

• Acknowledge of, and work within, the Fundamental Standards.
• Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
• Commit to achieving the relevant qualifications commensurate with the role. Attend statutory training and any other training as directed by the management of the Organisation.
• Understand and follow all policies and procedures relevant to the role.
• Be open to new learning opportunities and progression.
• Companionship Care.
• To assist with household duties such as menu planning, meal preparation for clients and their visitors, looking after household pets (feeding and walking), household plants, etc.
• To assist the clients with prescribed medication only.
• To assist clients with correspondence, arrangements for outings and visitors.
• Driving duties and assisting the clients in using public transport.
• To assist clients with financial matters and money management, including shopping, pension collection, payment of bills on behalf of the clients, etc.
• Attending social outings with clients such as places of worship, regular clubs, visiting family, friends, etc.
• Assisting the clients to fulfil activities of daily living, eg, working, leisure and education.
• To undertake health care tasks under the direction of a health care professional.
• To give support to the family and other carers.

Personal Care:

• To assist clients with feeding.
• To assist clients with mobilising and transferring.
• To assist clients who need help with getting up in the morning, dressing, undressing, etc.
• To assist clients who need help with washing, bathing, showering, hair care, shaving, oral hygiene, etc.
• To assist clients with toilet functions – ie, using the toilet or commode, emptying and cleansing the commode, etc.

Location:

Client location within Nottingham, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Where you'll work

3RD FLOOR
THE CLOCK TOWER
TALBOT STREET
NOTTINGHAM
NG1 5GG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Lead adult care worker (level 3)

What you'll learn

Course contents

• Support individuals they are working with according to their personal care/support plan
• Take the initiative when working outside normal duties and responsibilities
• Recognise and access help when not confident or skilled in any aspect of the role that they are undertaking
• Implement/facilitate the specialist assessment of social, physical, emotional and spiritual needs of individuals with cognitive, sensory and physical impairments
• Contribute to the development and ongoing review of care/support plans for the individuals they support
• Provide individuals with information to enable them to exercise choice on how they are supported
• Encourage individuals to actively participate in the way their care and support is delivered
• Ensure that individuals know what they are agreeing to regarding the way in which they are supported
• Lead and support colleagues to understand how to establish informed consent when providing care and support
• Guide, mentor and contribute to the development of colleagues in the execution of their duties and responsibilities
• Demonstrate dignity in their working role with individuals they support, their families, carers and other professionals
• Support others to understand the importance of equality, diversity and inclusion in social care
• Exhibit empathy for individuals they support, i.e. understanding and compassion
• Exhibit courage in supporting individuals in ways that may challenge their own cultural and belief systems
• Demonstrate and promote to other workers excellent communication skills including confirmation of understanding to individuals, their families, carers and professionals
• Use and facilitate methods of communication preferred by the individual they support according to the individual’s language, cultural and sensory needs, wishes and preferences
• Take the initiative and reduce environmental barriers to communication
• Demonstrate and ensure that records and reports are written clearly and concisely
• Lead and support others to keep information safe, preserve confidentiality in accordance with agreed ways of working
• Support others, to recognise and respond to potential signs of abuse according to agreed ways of working
• Work in partnership with external agencies to respond to concerns of abuse
• Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
• Recognise, report, respond to and record unsafe practices and encourage others to do so
• Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
• Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
• Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food and nutrition
• Carry out fire safety procedures and manage others to do so
• Develop risk assessments and use in a person centred way to support individuals safely including moving and assisting people and objects
• Manage, monitor, report and respond to changes in the health and wellbeing of the individuals they support
• Take the initiative to identify and form professional relationships with other people and organisations
• Demonstrate, manage and support self and others to work within safe, clear professional boundaries
• Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback and learning opportunities
• Demonstrate continuous professional development
• Carry out research relevant to individuals’ support needs and share with others
• Demonstrate where necessary mentoring and supervision to others in the workplace
• Demonstrate good team/partnership working skills
• Demonstrate their contribution to robust recruitment and induction processes

Training schedule

20% of your working hours will be spent training and studying.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 9-4 / C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Non judgemental
• Patience
• Compassion and Empathy

Other requirements

• Passing a Disclosure and Barring Service (DBS) check.