Staff Technical Writer | Remote | UK

About the roleWe’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. Key ResponsibilitiesPlan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning)Use AI tools and workflows to work faster and at a higher qualityContribute to the team’s shared AI workflows and skillsPartner with engineers, PMs, and other stakeholders to understand product requirementsTest what you document by running the software and following your own proceduresUse data and analytics to guide priorities and show impactImprove information architecture, voice, and consistency across docsManage several projects at once and mentor teammatesRequirementsExperience writing or documenting enterprise or developer-facing softwareHands-on experience using AI tools and models in your writing workflowExperience working with docs-as-code (Git, GitHub, Markdown, IDEs)Comfort working in technical environments (command line, containers, Kubernetes)Experience collaborating with engineers and product managersExperience working remotely and asynchronously on a distributed teamWhat you’ll bringCuriosity about AI as a craftTechnical credibility and the ability to learn new domains quicklyStrong judgment and editing skillsOwnership and the ability to manage multiple projectsClarity in writing concisely and plainlyBonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation. CompensationIn the UK, the base compensation range for this role is GBP 81,000 - GBP 97,000. Actual compensation may vary based on level, experience, and skillset.