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Service Advisor / Service Receptionist – Aylesbury – circa £30,000+ according to experience Pay: circa £30,000+ according to experience Location: Aylesbury Permanent Benefits: 20 days holiday + bank holidays, pension (matched contributions) Service Advisor / Service Receptionist Company Overview: Our client is a well-established franchised dealership in Aylesbury, part of a small, family-run business with a loyal local customer base. They are looking for two experienced Service Advisors / Service Receptionists to join their busy aftersales team. This is a business that prides itself on personal service and long-standing customer relationships, rather than the high-pressure sales targets you may have experienced elsewhere. As a small, family-owned operation, you'll be part of a close-knit team where your contribution is visible and valued. If you currently work at a large dealer group, you might enjoy the change of pace and culture that a smaller, independently-minded business offers. Service Advisor / Service Receptionist Role and Responsibilities:
- Booking in vehicles for service, repair and MOT, by phone, email and in person
- Meeting and greeting customers, managing arrivals and departures
- Liaising with the workshop to provide customers with accurate updates and explanations of work required
- Producing invoices and taking payments
- Promoting additional services and products where appropriate
- Previous experience in a Service Advisor, Service Receptionist or similar aftersales role within a motor dealership or garage
- Confident, professional telephone and face-to-face manner
- Comfortable using a Dealer Management System (DMS)
- Well organised, with a methodical approach to bookings and paperwork
Vacancy posted 4 days ago
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