Security Operator

Job Title: Security Operations Centre (SOC) Operator - Nights Working Hours: 5pm to 5am, on a ‘4 on 4 off’ basis (after training)

We are Travis Perkins. Leading our industry for over two centuries, we've built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. 

What’s it like to be a Security Operator? Every day is differe nt at Travis Perkins, b ut here’s what you can expect:

• Security Monitoring: Continuously monitor security information and event management (SIEM) systems, intrusion detection/prevention systems (IDS/IPS), endpoint detection and response (EDR) tools, and other security platforms for alerts and potential threats.  

• Alert Triage and Analysis: Analyze security alerts to determine their validity, severity, and potential impact, following established triage procedures.

• Incident Response: Participate in the initial stages of incident response by following documented playbooks and procedures to contain, eradicate, and recover from security incidents.

• Escalation: Escalate complex or high-severity security events and incidents to Field Management or other relevant teams in a timely and informative manner.

• Documentation: Accurately document all security events, incidents, and actions taken in accordance with established procedures.

• Communication: Effectively communicate security events and incidents to relevant stakeholders, providing clear and concise updates using AUROR.

• Knowledge Management: Contribute to the development and maintenance of SOC documentation, including playbooks, knowledge base articles, and standard operating procedures (SOPs).

• Shift Work: Work in a 24/7/365 shift environment, including days, nights, weekends, and holidays, as required.

• Continuous Improvement: Stay up-to-date with the latest security threats, trends, and technologies, and contribute to the continuous improvement of SOC processes and tools.

• Collaboration: Work collaboratively with other security team members and IT personnel to ensure a cohesive and effective security posture.

• Compliance: Adhere to all relevant security policies, standards, and regulatory requirements.

Do you have what it takes?

• Excellent analytical and problem-solving skills.

• Strong attention to detail and the ability to follow procedures.

• Good communication (both written and verbal) and interpersonal skills.

• Ability to work effectively both independently and as part of a team.

• Basic understanding of networking concepts (TCP/IP, DNS, etc.).

• Basic understanding of operating systems (Windows, Google, Linux).

• Proficiency in using computer systems and common office applications.

Training will be provided to the successful applicant, however, experience in a similar technical support role, knowledge of intruder alarm and CCTV systems (including installation and maintenance), knowledge of Google Workspace products and GDPR awareness are desirable traits.

What’s in it for you?

• Make your job a journey -  with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.

• Competitive salary -  with bonus earning potential too! We achieve together, so we earn together too.

• Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)

• Group-wide discounts - 20% off at Toolstation, with wider savings across the group.

• Sociable hours - Protect your “me time” with sociable daytime hours (no evenings!).

• ShareSave - own our collective success by investing with our group shares.

• Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us,  us .

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.