Healthcare Assistant - Gynaecology Outpatients

JOB OVERVIEW

A fantastic opportunity has arisen for two permanent Healthcare Assistants to join the Gynaecology Outpatient team. The department has various clinics that you would be required to support with including; colposcopy, hysteroscopy, consultation and specialist clinics. The role requires use of IT, accurate written documentation, recording patient information, logging and sending specimens. Ensuring the clinic environment is clean tidy and running efficiently, trolleys stocked and any issues reported. Working within department policies, procedures and guidelines. You will also act as a patients advocate to ensure high standards for patient experience. We offer the successful applicants a supportive, happy working environment, training to undertake the role effectively and to be a valued team member. This role requires working across PRH GATU, Apley Clinic and RSH Clinic 6, so it is essential you can cross site in between clinics

MAIN DUTIES OF THE JOB

Gynaecology services are excited to offer the opportunity for two Healthcare Assistants with an interest in womens health to come and join our team. We are a service composing of a 12 bedded ward, Gynaecology Assessment and Treatment Unit (GATU), Early Pregnancy Assessment Service (EPAS) and our patient Units across both sites. The successful candidates will be located mainly within the Gynaecology Outpatient Department however may on occasions be required to work on the ward or GATU. The Gynaecology Outpatient Department prides itself on providing high quality care to all patients within its service. The department is evolving to offer patients a better experience with less time waiting for procedures. The successful candidates will be expected to work with the team during patient consultations and day case procedures such as colposcopy, hysteroscopy and general gynaecology clinics. Flexibility is required for this post as you will be required to work at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford, and you may need to cross sites in between morning and afternoon clinics.

WORKING FOR OUR ORGANISATION

Our Poppy’s Promise Commitment We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care. Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day. Hospital Transformation Programme (HTP) Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience. We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff. View full details of HTP [

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

For full duties and responsibilities please refer to the attached document entitled Job Description.