Service Advisor
£23.5k - £25k per annumWorking as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
Service Advisor Role:
- Manage all service telephone and Walk-in enquiries
- Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
- Progress and update the customer throughout the day
- Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
- Deliver outstanding customer satisfaction
About You:
- MUST have current experience as a car dealership Service Advisor, within a franchised main dealership
- Preferably with a prestige brand experience
- Must possess excellent customer handling skills
- Positive, customer focused attitude and approach to your work
- Must have a valid driving licence
Package:
Basic salary £23,500 to £25,000
OTE circa £30,000
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£25k - £28k per annum
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