Dermatology Medical Secretary

Monitor and manage outstanding results including and not limited to urgent PET scans, histologies etc. Ensuring patient results are relayed to the patient as soon as possible. Managing the Dermatology secretarial email inbox on a rota basis. Relaying urgent medical information including drug dosages and other instructions to patients/GPs and external organisations Managing internal ward referral inbox forwarding to appropriate medical staff Forwarding and ensuring ownership by a member of the medical team for urgent radiology, blood or MOP results, where appropriate Ensure all investigatory results are seen promptly by the Consultant referring for test, or agreed member of team during periods of leave, and processed accordingly. To provide an administrative service to nominated medical staff as required eg computerised diary management Type letters, clinical reports and transcriptions and updating spreadsheets and databases as required within agreed timescales Be expected, and confident to change/amend grammar in the letters where English is not a first language Ensuring all leaflets/blood forms etc are enclosed when sending any attachments with the correspondence Deal professionally and effectively with external communication, including complaints, press and police enquiries and ensure they are dealt with appropriately in accordance with Trust guidelines Ensure all queries from colleagues are dealt with quickly and effectively in the department, producing file notes as necessary Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently Taking and providing minutes of meetings when required To participate in audit as instructed by the Line Manager To participate in regular meetings and be actively involved in generating ideas for service improvement Support and cross-cover colleagues in times of annual leave Maintaining total confidentiality of personal and financial data Promote a positive image of the Trust at all times