Pharmacy Assistant Apprenticeship

Summary

MILDENHALL, IP28 - We are looking for a friendly, reliable and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands‑on experience in a healthcare environment while working towards a recognised apprenticeship qualification.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Pharmacy services assistant (level 2)

Hours

Monday - Friday 8.30am - 5.30pm and Saturday 9.00am - 5.00pm,

40 hours a week

Start date

Monday 26 October 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Pharmacy Assistant Apprenticeship - (Location).

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health and safety and confidentiality
• Working as part of a team to ensure excellent customer service

What we’re looking for:

• A genuine interest in healthcare and working with people
• Strong communication and customer service skills
• Good attention to detail and willingness to learn
• Ability to work well in a fast‑paced environment
• Reliable, punctual and professional
• Basic IT skills

No previous pharmacy experience is required full training is provided.

Qualification: Level 2 Pharmacy Services Assistant Apprenticeship.
Duration: Typically 15 months.
Training delivered alongside your job through blended learning.
Apprentices must be able to commit to contracted working hours and guided learning hours.

• Earn while you learn in a respected healthcare role
• Gain a nationally recognised qualification
• Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Where you'll work

2 MANOR COURT, HIGH STREET, MILDENHALL
IP28 7EH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

I & F LIMITED

Training course

Pharmacy services assistant (level 2)

What you'll learn

• receive and log prescriptions
• assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• work according to legislative requirements, and organisational policies
• order, receive, maintain and issue pharmaceutical stock
• provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• act in accordance with systems and organisational governance
• recognise and act within the pharmacy regulatory, legal and ethical standards
• support the team in the development of others
• maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• demonstrate person centred care and support within a pharmacy setting
• make pharmacy patients and patient safety your first concern
• use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• maintain the interests of patients and the health of the public
• promote and advocate equality, diversity and inclusion
• promote healthy lifestyles to customers
• work safely within the parameters of your role using Standard Operating Procedures
• apply policies which relate to health and safety at work
• act appropriately in situations to prevent harm to yourself and others

Training schedule

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.

Requirements

Desirable qualifications

GCSE in:

Maths And English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Non judgemental
• Organisation skills
• Patience
• Team working