Sales Consultant

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

What You’ll Be Doing

Developments: Sunningdale Park

Key Responsibilities

• Engage with prospective customers, providing expert advice and guidance throughout the buying process.
• Convert enquiries into reservations and progress sales through to legal completion.
• Deliver an outstanding customer experience, ensuring professionalism and responsiveness at all times.
• Maintain accurate records of enquiries, reservations, and customer interactions using CRM systems.
• Support marketing initiatives by following up leads promptly and effectively.
• Conduct property viewings and present the development’s features and benefits confidently.
• Liaise with solicitors, financial advisors, and internal teams to ensure smooth transactions.
• Monitor and report on sales performance, customer feedback, and market trends.
• Ensure compliance with company standards, regulatory requirements, and health & safety policies.
• Build relationships with overseas agents and assist international buyers with tailored guidance on the UK property process, including legal and financial considerations.

Customer Service Responsibilities

• Provide clear, timely communication to customers throughout their journey.
• Handle queries and resolve issues professionally to maintain high satisfaction levels.
• Implement feedback mechanisms to identify areas for improvement.
• Offer culturally sensitive support for international clients, ensuring clarity and confidence in the buying process.

What You’ll Bring

• Strong understanding of the property market and sales process.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to work under pressure and meet targets.
• Experience working with international buyers or overseas property agents would be advantageous.

Why join us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants

If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.