Sales Coordinator / Sales Administrator

Job Description

Sales Coordinator / Sales Administrator

An excellent opportunity for a Sales Coordinator / Sales Administrator with customer service, internal sales and order processing experience to join a busy sales office within the construction products and building products sector. Ideal for candidates with sales support, account coordination and CRM systems experience.

If you’ve also worked in the following roles, we’d also like to hear from you: Internal Sales Executive, Sales Support Administrator, Customer Service Administrator, Account Coordinator, Order Processing Coordinator, Internal Sales Coordinator

SALARY: Competitive + Benefits

LOCATION: Irlam, Manchester, North West England

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the construction products sector.

As the Sales Coordinator / Sales Administrator you will play a key role in internal sales, customer service, order processing and sales support activities. You will liaise with customers, manufacturing teams and warehouses to ensure products are delivered efficiently while maintaining accurate customer accounts and CRM systems.

The successful Sales Coordinator / Sales Administrator will be highly organised with excellent communication skills and a confident telephone manner. This role would suit someone with previous experience in account coordination, customer service or sales administration within construction products, building products or a similar commercial environment.

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DUTIES

Your duties as the Sales Coordinator / Sales Administrator include:

• Customer Service Support: Acting as the first point of contact for customer enquiries, account queries and order processing

• Order Processing: Managing customer orders accurately and ensuring all information is updated within CRM systems

• Internal Sales Coordination: Supporting the sales team with quotations, customer communication and sales administration tasks

• Account Coordination: Building and maintaining strong relationships with new and existing customer accounts

• Delivery Liaison: Coordinating with manufacturing plants and warehouses to ensure timely product deliveries

• Customer Care: Delivering excellent customer service standards and resolving customer issues professionally

• Credit Control Support: Liaising with Credit Control to help maintain up-to-date customer accounts

• Claims Administration: Processing customer claims efficiently and maintaining accurate documentation

• Sales Support: Assisting with the implementation of internal sales and customer support strategies

• General Administration: Supporting the wider office team with day-to-day administrative duties

CANDIDATE REQUIREMENTS

Essential

• Previous experience in a customer service, sales support or administrative role

• Strong communication skills with a professional and confident telephone manner

• Good computer literacy, including experience using office systems and databases

• Excellent organisational skills with the ability to manage multiple tasks

• Ability to work independently as well as part of a team in a busy office environment

• A proactive, hardworking and conscientious approach to work

Desirable

• Experience within a customer-orientated sales office environment

• Knowledge of construction or building products

• Experience liaising with manufacturing, warehouse or logistics teams

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By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14760

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Irlam, Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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