Support Worker

Job description

Support Workers provide a support service to the Therapeutic Treatment Programme, in order to ensure that a safe and therapeutic environment is maintained. The role is to offer support and care by facilitating open and collaborative conversations that can assist Service Users in their discovery of alternative solutions to substance misuse difficulties.

Responsibilities

• To promote a safe environment for service users, adhering to the appropriate policies.
• To receive, record and administer medication as per Carlisle House policy.
• To answer advice and support telephone calls, and refer as appropriate.
• To accompany services users to external appointments and activities when requested and appropriate.
• To maintain appropriate electronic and manual records in accordance with policies and procedures.
• To maintain confidentiality in accordance with policy and procedures.
• To participate in mandatory training as required.
• To be willing to work within the Christian ethos of the Presbyterian Church in Ireland and the ethos Carlisle House i.e. respect, acceptance and compassion.
• To attend staff meetings when appropriate, and to promote good working relationships with colleagues and other professionals.
• To be available for sleep-in duties as required by the rota.

Skills and Qualifications

Essential Skills

• Grade C GCSE English and Maths or equivalent.
• Knowledge and understanding of substance use: reasons and contemporary treatments Knowledge and understanding of establishing collaborative and empowering relationships.
• Flexibility to work evenings, weekends and sleepovers.
• Must be willing to behave in a manner which respects the Christian ethos of the Presbyterian Church in Ireland and the ethos of Carlisle House i.e. respect, acceptance and compassion.
• Registration or be willing to register with the Northern Ireland Social Care Council.

Further Information

We are an equal opportunities employer.