Field Services Specialist Engineer

Field Service Specialist – Video Telematics
Field-based with travel | Full UK driving licence required
Location: South East England

We’re looking for an experienced Field Service Specialist to support the delivery of high-quality video telematics and connected fleet technology installations.

This is a hands-on technical role, but with a strong focus on quality assurance, documentation, installation standards and continuous improvement . It would suit someone from a telematics, vehicle CCTV, MDVR/DVR, dashcam, tracking, auto-electrical or fleet technology background who is confident working across commercial vehicles.

You will support pilot and first-of-type installations for new customers, vehicle types, hardware and installation methods, capturing clear photos, notes, risks and lessons learned. You will also help create and update practical Vehicle Installation Plans/Procedures , including mounting positions, cable routes, connection points, parts required and testing steps.
A key part of the role will be improving quality across the field network. You will carry out quality checks and audits , review completed installations, identify defects or recurring issues, and support corrective actions. You will also help develop practical training material and guidance for internal engineers and third-party installation partners.

We’re keen to speak with candidates who have:

• Experience with telematics, vehicle CCTV, MDVR/DVR, tracking, dashcams or connected vehicle systems
• Strong vehicle electrical knowledge, including safe wiring, permanent/ignition feeds, fusing and grounding
• Experience working across HGVs, LCVs, vans, trailers, plant or commercial fleets
• Strong fault-finding and diagnostic skills
• Excellent attention to detail and a quality-focused approach
• Confidence producing clear installation notes, audit reports, photos, training material and engineer guidance
• The ability to challenge poor standards professionally and support improvement across the field team

This is a great opportunity for a technically strong field engineer who enjoys problem-solving, improving standards and creating clear documentation, rather than simply completing standard installations.
Please get in touch to find out more.

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